Decelerator reserve recert

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Curiously, their current Vortex / Decelerator manual has no mention of, or instructions about the number of reserve pack jobs or any porosity checks. 

Then one can get into the arguments about "What instructions from a manufacturer are the official instructions a rigger must follow?"   I'm sure many would argue that something printed on the reserve parachute itself constitutes an official instruction, even if "it's not in the instruction manual"....

Does Parachute Systems currently answer messages or are they now completely gone, despite the website being up?

For a while in the last couple years, various people around the web said they were still supposedly open for spare parts sales & manufacture but not whole rigs & canopies....

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