skymedic 0 #1 December 31, 2005 I got XM satelite radio from my wife for Xmas. Had it "activated" last night. It was installed by best buy. I am able to get the preview station but none of the other stations come in. I have had it "refreshed" over 10 times with no luck. Anyone have any idea's? I have called them back a ton of times and everytime they say to just wait 20minutes after I get it reset to check again and they'll be there...but no dice. I'm about to cancel the thing that's how mad I am. GRRR...it's just a huge tease right now!!! Oh, I'm getting maximum bars on the signal strenght and the preview channel comes in nice and strong. Still no idea what to do about this. Thanks, Marc Quote Share this post Link to post Share on other sites
apollard24 0 #2 December 31, 2005 My fiance had the same problem with his a couple of weeks ago. He's had it over 2 years now with no problems. Anyway, he called them and XM said that the problem was on our end but we told them the preview station was coming in. They were no help at all. He got so mad that he called them and cancelled the service and got Sirrus. I would go to Best Buy and make sure everything is hooked up right and call XMBreathe out so I can breathe you in... Quote Share this post Link to post Share on other sites
bisqit999 0 #3 December 31, 2005 get it working...listen to Opie and Anthony! Quote Share this post Link to post Share on other sites EDYDO 0 #4 December 31, 2005 I experienced the same frustration two years ago when we activated XM at Christmas. I don't know what they are doing wrong, but the problem went away after numerous calls and about 48 hours. I suspect holiday service is just poor. No problem since. Ed Quote Share this post Link to post Share on other sites skymedic 0 #5 December 31, 2005 Thanks guys...hopefully this will all go away soon. It is just such a royal tease to have it sitting there and only getting to hear the preview station. Marc otherwise known as Mr.Fallinwoman.... Quote Share this post Link to post Share on other sites NewGuy2005 51 #6 January 1, 2006 I assume you are using the FM modulator?? Make sure the radio station you are using on your car radio matches the radio station that is set on your XM unit. Wait a minute, it probably is otherwise you would not be able to pick up the preview station. I'll go look at the user's guide and see if I get any ideas. Quote Share this post Link to post Share on other sites Vectracide 0 #7 January 1, 2006 You can solve all your problems by using a Sirius Sat radio instead. More satellites (XM's 3rd sat. fell into the Atlantic ocean), better CS, more selection and i just activated 2 radio's last night. Both work great. If you can cancel your subscription, I would. But then again, I'm biased with years of Sirius service. Check out their website and get a free 3 day preview of what they offer. You can listen to all the channels on the net. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites squirrel 0 #8 January 1, 2006 we activated ours a few days before Xmas, no problems. this may sound dumb, but you sure your giving them the right radio ID ? remember, no "Os" just zeros. there should be a note explaining this with your instructions. i will never listen to sirus...cause that is where stern is going, or gone, well, who the fuck cares. ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites AggieDave 6 #9 January 1, 2006 That happened to me when I got it, except I called and was quite...ummm...well, I politely told the guy I wasn't getting off the phone until it was activated and I politely told him about the impression I was getting about his company. In under 30 seconds it was activated and going strong. Basically the help desk guys don't care, but they have to maintain a certain call time average. Just like a lot of help desks out there (I know, I used to be internet telephone support). Use your "enemy's" weakness against them.--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites squirrel 0 #10 January 1, 2006 hey aggiedave, would you be refering to rabbit from spaceland in your sig line? just wondering? ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites AggieDave 6 #11 January 1, 2006 HA! Rabbit, man I haven't seen him in a while. Nope, not talking about it, its a straight up cereal commercial reference to what I told a low time jumper at my DZ when he asked how I did a wingover-attempt on a previous load. That low time jumper is a friend of mine and we both had a good laugh. It was one of those off the cuff comments that comes from no where but is funny, know what I mean?--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites squirrel 0 #12 January 1, 2006 sweet ! anyway, cool, happy new year ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites Billy 0 #13 January 1, 2006 Hey Marc... Happy new Year amigo! I'm getting a sat radio for my daughter for a late Christmas gift,, haven't decided yet which service so will be watching to see how soon they fix ya up... Best Buy told me one of the 2 have 3 sats and there's always one over the NW, so less dropped out signals in our area,, anyone know which one works best in the NW or have +/- input about the XM vs Sirius?? Natural Born FlyerZ.com Quote Share this post Link to post Share on other sites Vectracide 0 #14 January 1, 2006 Billy, if you read my previous post, you will see where my allegiance is. But I will describe further why. Both companies have sattelites that are in the same orbit as far as latitude goes. Sirius has 3 satelites, and XM only has 2. So being where we are in the US, the furthest northern state besides Maine, we benefit from the extra coverage of the 3rd satellite that Sirius has. Other than that, you have read about XM's customer service already on this thread. Sounds pretty crappy. XM has not been picking up all the big names in broadcasting like Sirius has. That means more money and security to Sirius's company. XM used to be the leader, only because they were the first. Not anymore. I predict XM's fall from grace, no pun intended with thier last sat. falling into the Atlantic Ocean. Hows that? ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites GQ_jumper 4 #15 January 1, 2006 R u sure that you registered with the right serial number?History does not long entrust the care of freedom to the weak or the timid. --Dwight D. Eisenhower Quote Share this post Link to post Share on other sites kallend 1,673 #16 January 1, 2006 QuoteBilly, if you read my previous post, you will see where my allegiance is. But I will describe further why. Both companies have sattelites that are in the same orbit as far as latitude goes. Sirius has 3 satelites, and XM only has 2. So being where we are in the US, the furthest northern state besides Maine, we benefit from the extra coverage of the 3rd satellite that Sirius has. Other than that, you have read about XM's customer service already on this thread. Sounds pretty crappy. XM has not been picking up all the big names in broadcasting like Sirius has. That means more money and security to Sirius's company. XM used to be the leader, only because they were the first. Not anymore. I predict XM's fall from grace, no pun intended with thier last sat. falling into the Atlantic Ocean. Hows that? Does Sirius have weather graphics (radar, satellites, etc) in real time?... The only sure way to survive a canopy collision is not to have one. Quote Share this post Link to post Share on other sites Vectracide 0 #17 January 1, 2006 Kallend, Not that I know of. I do not believe that either XM, or SIRIUS offers any visual displays of weather. Perhaps the satellite they broadcast from is a shared sat. I would find it hard to believe that the company would have the capitol to build and launch its privately owned sat. But then again, private companies are launching sat's for pennies compared to the big government firms. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites kallend 1,673 #18 January 1, 2006 QuoteKallend, Not that I know of. I do not believe that either XM, or SIRIUS offers any visual displays of weather. Perhaps the satellite they broadcast from is a shared sat. I would find it hard to believe that the company would have the capitol to build and launch its privately owned sat. But then again, private companies are launching sat's for pennies compared to the big government firms. You can get weather graphics on XM. It's becoming very popular with pilots of small planes that can't carry weather radar.. www.xmradio.com/weather/... The only sure way to survive a canopy collision is not to have one. Quote Share this post Link to post Share on other sites Vectracide 0 #19 January 1, 2006 Wow, that is cool. Definitely a good attribute for private pilots, but I dont really see the application for vehicles. That would be perfect for ultralights. Weather and tunes. Cool. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites skymedic 0 #20 January 1, 2006 Yep...made sure I registered with the right serial number. over and over and over again...everytime you call them they need the number again. Hopefully they will figure it out. I'm getting more frustrated by the minute. I have to drive to chicago now and wont have the benefit of my new sat radio. GRRRR.....GRRRR Oh FM modulator is working perfectly too...that's why the preview station comes in crystal clear. Marc otherwise known as Mr.Fallinwoman.... Quote Share this post Link to post Share on other sites Vectracide 0 #21 January 1, 2006 Return XM Buy Sirius Sportster Activate online in 5 minutes Go to Chicago happy. Fin. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites Superman32 0 #22 January 1, 2006 QuoteXM has not been picking up all the big names in broadcasting like Sirius has. That means more money and security to Sirius's company Talk about putting all your eggs in one basket. Sirius that has a lot less subscribers than XM and are taking a huge gamble by hoping that Howard Stern's fans will follow him to satellite. As an XM subscriber you also get free internet subscription. P.S. HS used to be funny, but he's sucked for years, and I would definately not pay just to get him Inveniam Viam aut Faciam I'm back biatches! Quote Share this post Link to post Share on other sites Vectracide 0 #23 January 1, 2006 The only reason that XM has more subscribers is because they were the first sat. radio company. It has been in business longer. That, by no means makes it a better company. If we were to apply your model, that would make AOL the best internet ISP. Yeah, not so true. The fact that you have not been able to get recievers for Sirius very readily lately, is proof how many people are buying the service, and perhaps that is because HS is joining Sirius. You and I share the same opinion of HS, but its just that, only an opinion of ours. The truth is that he is the biggest shock jock of all time, and makes his advertisers millions and millions. Sirius also comes with an internet subscription. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites marks 0 #24 January 2, 2006 QuoteI got XM satelite radio from my wife for Xmas. Had it "activated" last night. It was installed by best buy. I am able to get the preview station but none of the other stations come in. I have had it "refreshed" over 10 times with no luck. Anyone have any idea's? I have called them back a ton of times and everytime they say to just wait 20minutes after I get it reset to check again and they'll be there...but no dice. I'm about to cancel the thing that's how mad I am. GRRR...it's just a huge tease right now!!! Oh, I'm getting maximum bars on the signal strenght and the preview channel comes in nice and strong. Still no idea what to do about this. Thanks, Marc when they said just wait 20 min. did you leave it turned on? leave it turned on for an hour and see what happens. Quote Share this post Link to post Share on other sites AggieDave 6 #25 January 2, 2006 Hey, AOL wasn't the first ISP. Hell, they were just basically a BBS with a fancy interface for a very long time. Ever hear of USENIX? Nope? Well, that was the first real ISP. First doesn't mean having the most users. Hell, Microsoft wasn't the first OS manufacture. They didn't make the first word processing software either. Apple wasn't really the first home computer system either. Ever hear of Osborne or Wordstar? I'm not saying that XM is better then Sirius or vice-versa, just that your arguement is flawed. Personally I have XM and love it, but I haven't had Sirius. If XM ever pisses me off, then I might move on.--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites Prev 1 2 Next Page 1 of 2 Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. Reply to this topic... × Pasted as rich text. Paste as plain text instead Only 75 emoji are allowed. × Your link has been automatically embedded. Display as a link instead × Your previous content has been restored. Clear editor × You cannot paste images directly. Upload or insert images from URL. Insert image from URL × Desktop Tablet Phone Submit Reply 0
EDYDO 0 #4 December 31, 2005 I experienced the same frustration two years ago when we activated XM at Christmas. I don't know what they are doing wrong, but the problem went away after numerous calls and about 48 hours. I suspect holiday service is just poor. No problem since. Ed Quote Share this post Link to post Share on other sites
skymedic 0 #5 December 31, 2005 Thanks guys...hopefully this will all go away soon. It is just such a royal tease to have it sitting there and only getting to hear the preview station. Marc otherwise known as Mr.Fallinwoman.... Quote Share this post Link to post Share on other sites
NewGuy2005 51 #6 January 1, 2006 I assume you are using the FM modulator?? Make sure the radio station you are using on your car radio matches the radio station that is set on your XM unit. Wait a minute, it probably is otherwise you would not be able to pick up the preview station. I'll go look at the user's guide and see if I get any ideas. Quote Share this post Link to post Share on other sites
Vectracide 0 #7 January 1, 2006 You can solve all your problems by using a Sirius Sat radio instead. More satellites (XM's 3rd sat. fell into the Atlantic ocean), better CS, more selection and i just activated 2 radio's last night. Both work great. If you can cancel your subscription, I would. But then again, I'm biased with years of Sirius service. Check out their website and get a free 3 day preview of what they offer. You can listen to all the channels on the net. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites
squirrel 0 #8 January 1, 2006 we activated ours a few days before Xmas, no problems. this may sound dumb, but you sure your giving them the right radio ID ? remember, no "Os" just zeros. there should be a note explaining this with your instructions. i will never listen to sirus...cause that is where stern is going, or gone, well, who the fuck cares. ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites
AggieDave 6 #9 January 1, 2006 That happened to me when I got it, except I called and was quite...ummm...well, I politely told the guy I wasn't getting off the phone until it was activated and I politely told him about the impression I was getting about his company. In under 30 seconds it was activated and going strong. Basically the help desk guys don't care, but they have to maintain a certain call time average. Just like a lot of help desks out there (I know, I used to be internet telephone support). Use your "enemy's" weakness against them.--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites
squirrel 0 #10 January 1, 2006 hey aggiedave, would you be refering to rabbit from spaceland in your sig line? just wondering? ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites
AggieDave 6 #11 January 1, 2006 HA! Rabbit, man I haven't seen him in a while. Nope, not talking about it, its a straight up cereal commercial reference to what I told a low time jumper at my DZ when he asked how I did a wingover-attempt on a previous load. That low time jumper is a friend of mine and we both had a good laugh. It was one of those off the cuff comments that comes from no where but is funny, know what I mean?--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites
squirrel 0 #12 January 1, 2006 sweet ! anyway, cool, happy new year ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites
Billy 0 #13 January 1, 2006 Hey Marc... Happy new Year amigo! I'm getting a sat radio for my daughter for a late Christmas gift,, haven't decided yet which service so will be watching to see how soon they fix ya up... Best Buy told me one of the 2 have 3 sats and there's always one over the NW, so less dropped out signals in our area,, anyone know which one works best in the NW or have +/- input about the XM vs Sirius?? Natural Born FlyerZ.com Quote Share this post Link to post Share on other sites
Vectracide 0 #14 January 1, 2006 Billy, if you read my previous post, you will see where my allegiance is. But I will describe further why. Both companies have sattelites that are in the same orbit as far as latitude goes. Sirius has 3 satelites, and XM only has 2. So being where we are in the US, the furthest northern state besides Maine, we benefit from the extra coverage of the 3rd satellite that Sirius has. Other than that, you have read about XM's customer service already on this thread. Sounds pretty crappy. XM has not been picking up all the big names in broadcasting like Sirius has. That means more money and security to Sirius's company. XM used to be the leader, only because they were the first. Not anymore. I predict XM's fall from grace, no pun intended with thier last sat. falling into the Atlantic Ocean. Hows that? ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites
GQ_jumper 4 #15 January 1, 2006 R u sure that you registered with the right serial number?History does not long entrust the care of freedom to the weak or the timid. --Dwight D. Eisenhower Quote Share this post Link to post Share on other sites
kallend 1,673 #16 January 1, 2006 QuoteBilly, if you read my previous post, you will see where my allegiance is. But I will describe further why. Both companies have sattelites that are in the same orbit as far as latitude goes. Sirius has 3 satelites, and XM only has 2. So being where we are in the US, the furthest northern state besides Maine, we benefit from the extra coverage of the 3rd satellite that Sirius has. Other than that, you have read about XM's customer service already on this thread. Sounds pretty crappy. XM has not been picking up all the big names in broadcasting like Sirius has. That means more money and security to Sirius's company. XM used to be the leader, only because they were the first. Not anymore. I predict XM's fall from grace, no pun intended with thier last sat. falling into the Atlantic Ocean. Hows that? Does Sirius have weather graphics (radar, satellites, etc) in real time?... The only sure way to survive a canopy collision is not to have one. Quote Share this post Link to post Share on other sites
Vectracide 0 #17 January 1, 2006 Kallend, Not that I know of. I do not believe that either XM, or SIRIUS offers any visual displays of weather. Perhaps the satellite they broadcast from is a shared sat. I would find it hard to believe that the company would have the capitol to build and launch its privately owned sat. But then again, private companies are launching sat's for pennies compared to the big government firms. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites
kallend 1,673 #18 January 1, 2006 QuoteKallend, Not that I know of. I do not believe that either XM, or SIRIUS offers any visual displays of weather. Perhaps the satellite they broadcast from is a shared sat. I would find it hard to believe that the company would have the capitol to build and launch its privately owned sat. But then again, private companies are launching sat's for pennies compared to the big government firms. You can get weather graphics on XM. It's becoming very popular with pilots of small planes that can't carry weather radar.. www.xmradio.com/weather/... The only sure way to survive a canopy collision is not to have one. Quote Share this post Link to post Share on other sites
Vectracide 0 #19 January 1, 2006 Wow, that is cool. Definitely a good attribute for private pilots, but I dont really see the application for vehicles. That would be perfect for ultralights. Weather and tunes. Cool. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites
skymedic 0 #20 January 1, 2006 Yep...made sure I registered with the right serial number. over and over and over again...everytime you call them they need the number again. Hopefully they will figure it out. I'm getting more frustrated by the minute. I have to drive to chicago now and wont have the benefit of my new sat radio. GRRRR.....GRRRR Oh FM modulator is working perfectly too...that's why the preview station comes in crystal clear. Marc otherwise known as Mr.Fallinwoman.... Quote Share this post Link to post Share on other sites
Vectracide 0 #21 January 1, 2006 Return XM Buy Sirius Sportster Activate online in 5 minutes Go to Chicago happy. Fin. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites
Superman32 0 #22 January 1, 2006 QuoteXM has not been picking up all the big names in broadcasting like Sirius has. That means more money and security to Sirius's company Talk about putting all your eggs in one basket. Sirius that has a lot less subscribers than XM and are taking a huge gamble by hoping that Howard Stern's fans will follow him to satellite. As an XM subscriber you also get free internet subscription. P.S. HS used to be funny, but he's sucked for years, and I would definately not pay just to get him Inveniam Viam aut Faciam I'm back biatches! Quote Share this post Link to post Share on other sites
Vectracide 0 #23 January 1, 2006 The only reason that XM has more subscribers is because they were the first sat. radio company. It has been in business longer. That, by no means makes it a better company. If we were to apply your model, that would make AOL the best internet ISP. Yeah, not so true. The fact that you have not been able to get recievers for Sirius very readily lately, is proof how many people are buying the service, and perhaps that is because HS is joining Sirius. You and I share the same opinion of HS, but its just that, only an opinion of ours. The truth is that he is the biggest shock jock of all time, and makes his advertisers millions and millions. Sirius also comes with an internet subscription. ------------------------------ Controlled and Deliberate..... Quote Share this post Link to post Share on other sites
marks 0 #24 January 2, 2006 QuoteI got XM satelite radio from my wife for Xmas. Had it "activated" last night. It was installed by best buy. I am able to get the preview station but none of the other stations come in. I have had it "refreshed" over 10 times with no luck. Anyone have any idea's? I have called them back a ton of times and everytime they say to just wait 20minutes after I get it reset to check again and they'll be there...but no dice. I'm about to cancel the thing that's how mad I am. GRRR...it's just a huge tease right now!!! Oh, I'm getting maximum bars on the signal strenght and the preview channel comes in nice and strong. Still no idea what to do about this. Thanks, Marc when they said just wait 20 min. did you leave it turned on? leave it turned on for an hour and see what happens. Quote Share this post Link to post Share on other sites
AggieDave 6 #25 January 2, 2006 Hey, AOL wasn't the first ISP. Hell, they were just basically a BBS with a fancy interface for a very long time. Ever hear of USENIX? Nope? Well, that was the first real ISP. First doesn't mean having the most users. Hell, Microsoft wasn't the first OS manufacture. They didn't make the first word processing software either. Apple wasn't really the first home computer system either. Ever hear of Osborne or Wordstar? I'm not saying that XM is better then Sirius or vice-versa, just that your arguement is flawed. Personally I have XM and love it, but I haven't had Sirius. If XM ever pisses me off, then I might move on.--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites
