diablopilot 2 #1 March 28, 2007 For me it was Taco Bell. They did their jobs. After walking into a StarShmucks and having 4, that's right 4 employees behind the counter make eye contact with me, but say nothing nor even smile, I was finaly served. Won't be making the visit to StarShmucks again. Anywhere. Same thing happened at Carl's Jr., more than once in the last couple weeks, so yesterday I walked out. I'm not putting up with service like this anymore. I don't ask for anything other than what I am paying for. Fed up with businesse treating me like they don't need me there. Anyone else?---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites
sunshine 2 #2 March 28, 2007 I'll be making call #3 to the pizzahut complaint line today cause they still have not resolved the issue i called about back in Feb. I want my free fuckin gift card for what they screwed up and i'm soooo not letting this go. ___________________________________________ meow I get a Mike hug! I get a Mike hug! Quote Share this post Link to post Share on other sites
stitch 0 #3 March 28, 2007 The butcher, the baker, and the candle-stick maker. "No cookies for you"- GFD "I don't think I like the sound of that" ~ MB65 Don't be a "Racer Hater" Quote Share this post Link to post Share on other sites
downwardspiral 0 #4 March 28, 2007 A long time ago when I was living on nothing but cash (no credit cards, no atm card) my girlfriend's car broke down about 30 minutes from me on a Sunday when I had no cash and no gas in my jeep. So I rummaged around and found $5 in quarters. I rolled em up and went to the gas station. I went to hand the attendant the roll and he just looks at me and says,"we have enough of those already." " You have enough of what", I asked. "Quarter rolls." Rather than argue with the guy I just turned around and walked out. To this day I haven't returned to that gas station (nor have any of my friends) which is one of four in a little town I visit once per month.www.FourWheelerHB.com Quote Share this post Link to post Share on other sites
monkycndo 0 #5 March 28, 2007 Talked to Linda from Morpheus this morning. She was very helpful and just in a great mood. People like that will always get/keep my business.50 donations so far. Give it a try. You know you want to spank it Jump an Infinity Quote Share this post Link to post Share on other sites
McBeth 0 #6 March 28, 2007 My company earned my business by giving me time off for LP Quote Share this post Link to post Share on other sites Squeak 17 #7 March 28, 2007 I hear ya BrotherYou are not now, nor will you ever be, good enough to not die in this sport (Sparky) My Life ROCKS! How's yours doing? Quote Share this post Link to post Share on other sites unformed 0 #8 March 28, 2007 George's What's Cooking? in Northbrook .... the waitress always flirts with me when I go there for lunch ..... so .... I keep going back. This ad space for sale. Quote Share this post Link to post Share on other sites matt1215 0 #9 March 28, 2007 Honestly, nobody's earned my business today. An individual has in fact, lost my business today, along with their employer . I'm not going to disparage a business on a public forum, but I will admit that I'm a tough customer to please . Quote Share this post Link to post Share on other sites sharimcm 0 #10 March 29, 2007 No one earned my business today... The grocery store provided me with the food I ate for lunch, but I bought that stuff on Sunday... The liquor store earned my business yesterday, but I think the manager is cooler than Christmas, so if I ever need cigs or booze, I'll definitely be going there... But, no, no one earned my business as of yet today. "I had a dude tip his black cowboy hat to me after I provided him with a condom outside my hotel room at 3-something in the morning." -myself Quote Share this post Link to post Share on other sites Stacy 0 #11 March 29, 2007 dunkin donuts lost my business this morning. I ordered a coffee and a whole wheat bagel wtih fat free cream cheese. I got my coffee and bagel, but they gave me about 20 packets of butter. WTF? Quote Share this post Link to post Share on other sites Jewels 0 #12 March 29, 2007 I have one of both (good and bad): Sprint actually did something almost right for once and I went into the store and got information without feeling the need to assault anybody. (I consider that pretty good for a cell phone provider.) On the other hand, I bought a $20 stapler this morning and the guy at the register tried to sell me a $3.00 replacement program for my STAPLER, just in case anything goes wrong in the next two years. Could a stapler fail within two years? Yes. Would I keep my paperwork for two years on the off chance that I had to replace it??? No way, no how, nuh-uh. TPM Sister #102 Quote Share this post Link to post Share on other sites apollard24 0 #13 March 29, 2007 hmm, Mirage got me today. Thats all the time I had for though. Breathe out so I can breathe you in... Quote Share this post Link to post Share on other sites LisaH 0 #14 March 29, 2007 Had a great experience at Pacific Skydiving today Sorry, nothing to complain about.Be yourself! MooOOooOoo Quote Share this post Link to post Share on other sites sharimcm 0 #15 March 29, 2007 OK, Pizza Hut earned my business today. I picked it up though, so there wasn't much they could fuck up... Food was hot and made to order... I'm fat, full and happy now. "I had a dude tip his black cowboy hat to me after I provided him with a condom outside my hotel room at 3-something in the morning." -myself Quote Share this post Link to post Share on other sites LisaH 0 #16 March 29, 2007 QuoteOK, Pizza Hut earned my business today. I picked it up though, so there wasn't much they could fuck up... Food was hot and made to order... I'm fat, full and happy now. Now what? Be yourself! MooOOooOoo Quote Share this post Link to post Share on other sites BDashe 0 #17 March 29, 2007 Funny stuff! I am a sales manager for a large hotel chain, it is amazing how the little things that don't cost money make the biggest difference in a guest's stay. Most of the stuff that makes the expensive hotels so expensive is the service, the intangibles. We are required to say hello and greet any guest we make eye contact with, and suggest assistance to any that appear lost or confused. Note taken you guys even notice a failure in attitude in taco bell, we MUST be under a microscope here! Next time you are at a hotel, take note of how many times someone escorts you to a location on property you ask to go. It is a great policy, makes the difference!So there I was... Making friends and playing nice since 1983 Quote Share this post Link to post Share on other sites freeflir29 0 #18 March 29, 2007 I just stayed at a new (to me) Hotel chain on my last trip home. NH Hotels. If the rest of them have as friendly and helpful a staff as the one in Vienna I'll use them every time. When I traveled extensively for work in the states I was a "Hilton Guy." Just because I liked their rewards program and they seemed to almost always have a decent hotel near the Airports I flew into. However.........I had some AWFUL experiences in Baltimore, Chicago, and Philly to name a few. You are completely right though. Something like walking the customer where they want to go makes them feel like someone gives a shit. Plus..........if you create that environment of customer care with little basic things it's bound to bleed over in the day to day actions of your employees. Quote Share this post Link to post Share on other sites sharimcm 0 #19 March 29, 2007 QuoteQuoteOK, Pizza Hut earned my business today. I picked it up though, so there wasn't much they could fuck up... Food was hot and made to order... I'm fat, full and happy now. Now what? Um... I go to bed? I should make my lunch for tomorrow since I will no longer be able to go home for lunch, but... Fuck it... I'm going to bed. "I had a dude tip his black cowboy hat to me after I provided him with a condom outside my hotel room at 3-something in the morning." -myself Quote Share this post Link to post Share on other sites yamtx73 0 #20 March 29, 2007 A dz near me earned my business today, and hopefully tomorrow as well... Great staff, fast to altitude and the most stunning view you ever saw..... No complaints.. no way! The only naturals in this sport shit thru feathers... Quote Share this post Link to post Share on other sites dropdeded 0 #21 March 29, 2007 Today? Corky, rigger from Taft. He doesnt need my business, but he goes out of his way. Stand up guy. dropdeded------------------------------------------ The Dude Abides. - Quote Share this post Link to post Share on other sites PWScottIV 0 #22 March 29, 2007 QuoteFor me it was Taco Bell. They did their jobs. After walking into a StarShmucks and having 4, that's right 4 employees behind the counter make eye contact with me, but say nothing nor even smile, I was finaly served. Won't be making the visit to StarShmucks again. Anywhere. Same thing happened at Carl's Jr., more than once in the last couple weeks, so yesterday I walked out. I'm not putting up with service like this anymore. I don't ask for anything other than what I am paying for. Fed up with businesse treating me like they don't need me there. Anyone else? Don't get mad... Get even. I've had very similar things happen at other establishments and I typically contact the management and they send certificates for free food. Don't pass up free food.Gravity Waits for No One. Quote Share this post Link to post Share on other sites diablopilot 2 #23 March 29, 2007 QuoteDon't get mad... Get even. I've had very similar things happen at other establishments and I typically contact the management and they send certificates for free food. Don't pass up free food. I hear what you're saying, but I don't want free food. I want to be treated like a customer, not a burden. I used to be in that business 10 years ago. It ain't hard.---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites diablopilot 2 #24 March 29, 2007 QuoteMy company earned my business by giving me time off for LP I like them.---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites PWScottIV 0 #25 March 29, 2007 Quote I hear what you're saying, but I don't want free food. I want to be treated like a customer, not a burden. I used to be in that business 10 years ago. It ain't hard. My primary goal is NOT to get free food. I just want to be treated like I should be too. And I've actually taken the time to write letters of praise and speak with restaurant managers when I've received very good service. The way I look at it is this... If the employees are slacking off and don't give a shit, it is probably, at least in part, due to the case that the owner doesn't know what's going on. So, I'm happy to take free food as compensation for both having to deal with asshats AND spending the time to let them know what's going on in their store. It may seem like too much work to bother, but if you consider that it takes only 5 minutes of your time to complain and you're going to be compensated around $10 for those 5 minutes, it's actually a very good deal. Especially considering that the employees will hopefully be on top for their game the next time you visit. The process is pretty anonymous too, so there's really not any risk of having your foods tampered with. Then again, I think I might be a tad more patient than you...Gravity Waits for No One. Quote Share this post Link to post Share on other sites Prev 1 2 Next Page 1 of 2 Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. Reply to this topic... × Pasted as rich text. 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Squeak 17 #7 March 28, 2007 I hear ya BrotherYou are not now, nor will you ever be, good enough to not die in this sport (Sparky) My Life ROCKS! How's yours doing? Quote Share this post Link to post Share on other sites
unformed 0 #8 March 28, 2007 George's What's Cooking? in Northbrook .... the waitress always flirts with me when I go there for lunch ..... so .... I keep going back. This ad space for sale. Quote Share this post Link to post Share on other sites
matt1215 0 #9 March 28, 2007 Honestly, nobody's earned my business today. An individual has in fact, lost my business today, along with their employer . I'm not going to disparage a business on a public forum, but I will admit that I'm a tough customer to please . Quote Share this post Link to post Share on other sites
sharimcm 0 #10 March 29, 2007 No one earned my business today... The grocery store provided me with the food I ate for lunch, but I bought that stuff on Sunday... The liquor store earned my business yesterday, but I think the manager is cooler than Christmas, so if I ever need cigs or booze, I'll definitely be going there... But, no, no one earned my business as of yet today. "I had a dude tip his black cowboy hat to me after I provided him with a condom outside my hotel room at 3-something in the morning." -myself Quote Share this post Link to post Share on other sites
Stacy 0 #11 March 29, 2007 dunkin donuts lost my business this morning. I ordered a coffee and a whole wheat bagel wtih fat free cream cheese. I got my coffee and bagel, but they gave me about 20 packets of butter. WTF? Quote Share this post Link to post Share on other sites
Jewels 0 #12 March 29, 2007 I have one of both (good and bad): Sprint actually did something almost right for once and I went into the store and got information without feeling the need to assault anybody. (I consider that pretty good for a cell phone provider.) On the other hand, I bought a $20 stapler this morning and the guy at the register tried to sell me a $3.00 replacement program for my STAPLER, just in case anything goes wrong in the next two years. Could a stapler fail within two years? Yes. Would I keep my paperwork for two years on the off chance that I had to replace it??? No way, no how, nuh-uh. TPM Sister #102 Quote Share this post Link to post Share on other sites
apollard24 0 #13 March 29, 2007 hmm, Mirage got me today. Thats all the time I had for though. Breathe out so I can breathe you in... Quote Share this post Link to post Share on other sites
LisaH 0 #14 March 29, 2007 Had a great experience at Pacific Skydiving today Sorry, nothing to complain about.Be yourself! MooOOooOoo Quote Share this post Link to post Share on other sites
sharimcm 0 #15 March 29, 2007 OK, Pizza Hut earned my business today. I picked it up though, so there wasn't much they could fuck up... Food was hot and made to order... I'm fat, full and happy now. "I had a dude tip his black cowboy hat to me after I provided him with a condom outside my hotel room at 3-something in the morning." -myself Quote Share this post Link to post Share on other sites
LisaH 0 #16 March 29, 2007 QuoteOK, Pizza Hut earned my business today. I picked it up though, so there wasn't much they could fuck up... Food was hot and made to order... I'm fat, full and happy now. Now what? Be yourself! MooOOooOoo Quote Share this post Link to post Share on other sites
BDashe 0 #17 March 29, 2007 Funny stuff! I am a sales manager for a large hotel chain, it is amazing how the little things that don't cost money make the biggest difference in a guest's stay. Most of the stuff that makes the expensive hotels so expensive is the service, the intangibles. We are required to say hello and greet any guest we make eye contact with, and suggest assistance to any that appear lost or confused. Note taken you guys even notice a failure in attitude in taco bell, we MUST be under a microscope here! Next time you are at a hotel, take note of how many times someone escorts you to a location on property you ask to go. It is a great policy, makes the difference!So there I was... Making friends and playing nice since 1983 Quote Share this post Link to post Share on other sites
freeflir29 0 #18 March 29, 2007 I just stayed at a new (to me) Hotel chain on my last trip home. NH Hotels. If the rest of them have as friendly and helpful a staff as the one in Vienna I'll use them every time. When I traveled extensively for work in the states I was a "Hilton Guy." Just because I liked their rewards program and they seemed to almost always have a decent hotel near the Airports I flew into. However.........I had some AWFUL experiences in Baltimore, Chicago, and Philly to name a few. You are completely right though. Something like walking the customer where they want to go makes them feel like someone gives a shit. Plus..........if you create that environment of customer care with little basic things it's bound to bleed over in the day to day actions of your employees. Quote Share this post Link to post Share on other sites
sharimcm 0 #19 March 29, 2007 QuoteQuoteOK, Pizza Hut earned my business today. I picked it up though, so there wasn't much they could fuck up... Food was hot and made to order... I'm fat, full and happy now. Now what? Um... I go to bed? I should make my lunch for tomorrow since I will no longer be able to go home for lunch, but... Fuck it... I'm going to bed. "I had a dude tip his black cowboy hat to me after I provided him with a condom outside my hotel room at 3-something in the morning." -myself Quote Share this post Link to post Share on other sites
yamtx73 0 #20 March 29, 2007 A dz near me earned my business today, and hopefully tomorrow as well... Great staff, fast to altitude and the most stunning view you ever saw..... No complaints.. no way! The only naturals in this sport shit thru feathers... Quote Share this post Link to post Share on other sites
dropdeded 0 #21 March 29, 2007 Today? Corky, rigger from Taft. He doesnt need my business, but he goes out of his way. Stand up guy. dropdeded------------------------------------------ The Dude Abides. - Quote Share this post Link to post Share on other sites
PWScottIV 0 #22 March 29, 2007 QuoteFor me it was Taco Bell. They did their jobs. After walking into a StarShmucks and having 4, that's right 4 employees behind the counter make eye contact with me, but say nothing nor even smile, I was finaly served. Won't be making the visit to StarShmucks again. Anywhere. Same thing happened at Carl's Jr., more than once in the last couple weeks, so yesterday I walked out. I'm not putting up with service like this anymore. I don't ask for anything other than what I am paying for. Fed up with businesse treating me like they don't need me there. Anyone else? Don't get mad... Get even. I've had very similar things happen at other establishments and I typically contact the management and they send certificates for free food. Don't pass up free food.Gravity Waits for No One. Quote Share this post Link to post Share on other sites
diablopilot 2 #23 March 29, 2007 QuoteDon't get mad... Get even. I've had very similar things happen at other establishments and I typically contact the management and they send certificates for free food. Don't pass up free food. I hear what you're saying, but I don't want free food. I want to be treated like a customer, not a burden. I used to be in that business 10 years ago. It ain't hard.---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites
diablopilot 2 #24 March 29, 2007 QuoteMy company earned my business by giving me time off for LP I like them.---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites
PWScottIV 0 #25 March 29, 2007 Quote I hear what you're saying, but I don't want free food. I want to be treated like a customer, not a burden. I used to be in that business 10 years ago. It ain't hard. My primary goal is NOT to get free food. I just want to be treated like I should be too. And I've actually taken the time to write letters of praise and speak with restaurant managers when I've received very good service. The way I look at it is this... If the employees are slacking off and don't give a shit, it is probably, at least in part, due to the case that the owner doesn't know what's going on. So, I'm happy to take free food as compensation for both having to deal with asshats AND spending the time to let them know what's going on in their store. It may seem like too much work to bother, but if you consider that it takes only 5 minutes of your time to complain and you're going to be compensated around $10 for those 5 minutes, it's actually a very good deal. Especially considering that the employees will hopefully be on top for their game the next time you visit. The process is pretty anonymous too, so there's really not any risk of having your foods tampered with. Then again, I think I might be a tad more patient than you...Gravity Waits for No One. Quote Share this post Link to post Share on other sites
