SniperCJ 0 #1 April 13, 2004 What's their delivery times been on custom canopies? I cant get them to call me back or answer my e-mails. JC Quote Share this post Link to post Share on other sites
ianmdrennan 2 #2 April 13, 2004 Really? Have you been in contact with Kolla - she's normally spectacular with her service. Try calling her if you don't have any luck with email. Blue skies IanPerformance Designs Factory Team Quote Share this post Link to post Share on other sites
SniperCJ 0 #3 April 13, 2004 Ya, Kolla is way cool. Went thru her to get a demo canopy If I dont hear back from them soon, I'll hollar at her. Its only been 5 weeks, so I figure a still have a couple at least. Quote Share this post Link to post Share on other sites
ianmdrennan 2 #4 April 13, 2004 aahhhh you PLACED an order? PD won't answer those kinds of calls. You need to go through the dealer and all they'll tell you is the standard delivery time which I believe is about 10-12 weeks. It sucks having to wait, but the awesome canopy and service makes it all worthwhile What ya get??? Blue skies IanPerformance Designs Factory Team Quote Share this post Link to post Share on other sites
riddler 0 #5 April 13, 2004 Out of curiosity, what kind of wait time is there for PD reserves if you can't find the size and color you want on-the-shelf?Trapped on the surface of a sphere. XKCD Quote Share this post Link to post Share on other sites
ianmdrennan 2 #6 April 13, 2004 Not sure. Hopefully Kolla will jump in and be able to give some better info. Sorry Blue skies IanPerformance Designs Factory Team Quote Share this post Link to post Share on other sites
skybytch 259 #7 April 13, 2004 Quoteaahhhh you PLACED an order? PD won't answer those kinds of calls. You need to go through the dealer and all they'll tell you is the standard delivery time which I believe is about 10-12 weeks. A good dealer won't tell you the standard delivery time on an order that's already been placed. A good dealer will tell you the estimated completion date that is printed on the order confirmation they received within a day or so of placing the order... Quote Share this post Link to post Share on other sites
ianmdrennan 2 #8 April 13, 2004 I guess that's what I meant , just got the terminology incorrect. Blue skies IanPerformance Designs Factory Team Quote Share this post Link to post Share on other sites
SniperCJ 0 #9 April 13, 2004 Quoteaahhhh you PLACED an order? PD won't answer those kinds of calls. You need to go through the dealer and all they'll tell you is the standard delivery time which I believe is about 10-12 weeks.Quote Well, what I meant was I placed an order thru a dealer. I just decided to cut out the middle man when asking for a delivery time. What ya get??? *** Velocity 120. Downsizing from a Spectre 190... JUST KIDDING!!! JC Quote Share this post Link to post Share on other sites Jen1129 0 #10 April 13, 2004 I am curious too... I am anxiously awaiting my custom Sabre2 170 which I ordered early February... Quote Share this post Link to post Share on other sites Kolla 0 #11 April 14, 2004 Hey there CJ! Delivery time is about 10 weeks now, and we start counting the day we receive the order from the dealer :) PD can, and will, answer the that kind of questions, but it's often easier and faster to channel that through the particular dealer - who hopefully will have all their stuff in order (such as miss Lisa (SkyBytch)). We do at times get calls that say "can you tell me when my red white and blue canopy will be ready" - but finding that particular canopy in all the pieces and parts coming through the shop is no easy task. The dealer will have the key ingredient - a serial number or a PO number for us, and that we can use to look it up quickly - and give a quick answer In this case, by going through your dealer you are actually going the straightest road possible, so I would recommend that. By going straight to PD often means that we have to get in touch with your dealer or do some other magic to pinpoint the exact canopy. CJ, I do apologize if we haven't returned your calls or e-mails in a timely fashion, that is truly unlike PD. Our goal is to get back with our customers within 24 hrs. Around Easter (or any big holiday) it tends to get a little crazy though, and we sometimes fall a little behind. I hope you won't have to wait for too long now, sounds like you are halfway there! Enjoy your new baby. I know you'll make me proud Send me an e-mail if you have any other questions - and send me a picture when you have put a few jumps on it! Blue ones, KollaBlue Skies Magazine Quote Share this post Link to post Share on other sites GravityGirl 0 #12 April 14, 2004 QuoteYa, Kolla is way cool. Went thru her to get a demo canopy If I dont hear back from them soon, I'll hollar at her. Its only been 5 weeks, so I figure a still have a couple at least. Your dealer should be answering these questions for you. I believe the current lead time is 10 - 12 weeks. ~~~~~~~~~~~~~~~~~ Peace and Blue Skies! Bonnie ==>Gravity Gear! Quote Share this post Link to post Share on other sites Kolla 0 #13 April 14, 2004 Hey Riddler! The delivery time is the same for any custom canopy. Standard stock colors for the PD Reserve are yellow, light blue and white. If you are looking for something that would be a "normal" size and you don't see anything on the stock list, chances are we have several coming through shortly in any of those colors, so that would be quicker than ordering a custom one. If you do want a custom one, the delivery time is approx 10 weeks, same for mains and reserves. That number does change from time to time, so a good idea is to check in with your dealer for updates Blue ones! KollaBlue Skies Magazine Quote Share this post Link to post Share on other sites GravityGirl 0 #14 April 14, 2004 QuoteWell, what I meant was I placed an order thru a dealer. I just decided to cut out the middle man when asking for a delivery time. But that is what the dealer is for. PD hires dealers to offer direct service to the customer. Your dealer has a faxed estimated time of completion from PD. Your answer is there waiting for you. ~~~~~~~~~~~~~~~~~ Peace and Blue Skies! Bonnie ==>Gravity Gear! Quote Share this post Link to post Share on other sites Shark 0 #15 April 14, 2004 Jen, There is one particular DZ that ordered 65+ canopies, including mains & reserves, for student rigs and staff. Kolla and PD did an excellent job of delivering. Shark Quote Share this post Link to post Share on other sites riddler 0 #16 April 14, 2004 QuoteIf you do want a custom one, the delivery time is approx 10 weeks, same for mains and reserves. I didn't even know you could get custom colors on a PD reserve. I thought they only came in white-blue-yellow. Good information, thanks!Trapped on the surface of a sphere. XKCD Quote Share this post Link to post Share on other sites SniperCJ 0 #17 April 14, 2004 Hmmm, somehow I'm getting the idea that I should have called the dealer... My bad At any rate, sounds like we're half way or better. And *next* time I'll call Roy at Rigs and Things (i'll be good, I promise!) Thanks Kolla! And I'll send you that picture when she gets here! CJ Quote Share this post Link to post Share on other sites FunBobby 0 #18 April 19, 2004 QuoteWhat's their delivery times been on custom canopies? In early Feb, I ordered a Spectre with custom colors; I wanted to upgrade the main in my backup rig, and I wanted a 7 cell canopy to use on more casual demo work... I was told the delivery time would be about eight weeks . . . And viola, eight weeks later, I got a notice saying the canopy was on its way. It arrived Monday - arrrrgghhh! But I got to jump it this weekend and wring it out. My hat's off once again to PD. FunBobby Quote Share this post Link to post Share on other sites GeeeeeeFly 0 #19 April 19, 2004 Where are you jumping? Bad Bobby... ~G~ "The edge ... there is no honest way to explain it because the only people who know where it is are those that have gone over" Quote Share this post Link to post Share on other sites FunBobby 0 #20 April 19, 2004 At Elsinore, the land of high hop & pops. More altitude = good. On 3 hop and pops yesterday, I got out at 6K - plenty of time to really wring the canopy out up high. B Quote Share this post Link to post Share on other sites jumper03 0 #21 April 20, 2004 QuoteQuoteIf you do want a custom one, the delivery time is approx 10 weeks, same for mains and reserves. I didn't even know you could get custom colors on a PD reserve. I thought they only came in white-blue-yellow. Good information, thanks! Yep! I just got a Kelly green one delivered from PD last week. Ordered it the end of january. I would like to rave about how well it flys, but I'd be happy if it'll stay in the reserve container for awhile JumpScars remind us that the past is real Quote Share this post Link to post Share on other sites skr 1 #22 April 21, 2004 I ordered a custom Stiletto. They estimated 9 weeks. It showed up (last week) after 7 weeks. They've always responded well to any questions or problems. I'm just one customer but I'm happy with how they do things. Skr Quote Share this post Link to post Share on other sites jkwon 0 #23 April 21, 2004 I just ordered a canopy a week an a half ago. They gave me a 10 week wait. --joe--joe HISPA #69 The Best Band in the WORLD!!! The new full length album "See What You Can Find" Quote Share this post Link to post Share on other sites dgskydive 0 #24 April 22, 2004 QuoteI didn't even know you could get custom colors on a PD reserve. I thought they only came in white-blue-yellow. Good information, thanks! Oh know he is going to order a custom reserve. What ever makes you happy. Not picking on you in particular, more of a general picking on everyone that has ordered a custom color reserve. Why? Does it really make a difference what color your reserve is? I have always had a mindset of "who cares what color the reserve is" As long as it works and I know that it is a reserve over my head I am happy. I have a friend that insists on getting a reserve that matches his main. "Why" I ask him and all he can say is "it would be cool" I askhim if he would be able to tell which was which if he had two out. He said it didn't matter at that point! WTF?????? Sorry for the rant. Back to the topic.Dom Quote Share this post Link to post Share on other sites jumper03 0 #25 April 23, 2004 QuoteWhy? Does it really make a difference what color your reserve is? I have always had a mindset of "who cares what color the reserve is" As long as it works and I know that it is a reserve over my head I am happy. I have a friend that insists on getting a reserve that matches his main. "Why" I ask him and all he can say is "it would be cool" I askhim if he would be able to tell which was which if he had two out. He said it didn't matter at that point! WTF?????? Sorry for the rant. Back to the topic. Well, my fiancee and I are getting custom reserves the same color - why? We always looking for each other in the sky after deployment and when on the ground. So now, if we see that color - we know immediately to start looking for problems (i.e. unconcious) or to start looking for stuff to follow down or chase. Its only a few seconds but that could help. besides - it cost the same! JumpScars remind us that the past is real Quote Share this post Link to post Share on other sites Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. 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Jen1129 0 #10 April 13, 2004 I am curious too... I am anxiously awaiting my custom Sabre2 170 which I ordered early February... Quote Share this post Link to post Share on other sites
Kolla 0 #11 April 14, 2004 Hey there CJ! Delivery time is about 10 weeks now, and we start counting the day we receive the order from the dealer :) PD can, and will, answer the that kind of questions, but it's often easier and faster to channel that through the particular dealer - who hopefully will have all their stuff in order (such as miss Lisa (SkyBytch)). We do at times get calls that say "can you tell me when my red white and blue canopy will be ready" - but finding that particular canopy in all the pieces and parts coming through the shop is no easy task. The dealer will have the key ingredient - a serial number or a PO number for us, and that we can use to look it up quickly - and give a quick answer In this case, by going through your dealer you are actually going the straightest road possible, so I would recommend that. By going straight to PD often means that we have to get in touch with your dealer or do some other magic to pinpoint the exact canopy. CJ, I do apologize if we haven't returned your calls or e-mails in a timely fashion, that is truly unlike PD. Our goal is to get back with our customers within 24 hrs. Around Easter (or any big holiday) it tends to get a little crazy though, and we sometimes fall a little behind. I hope you won't have to wait for too long now, sounds like you are halfway there! Enjoy your new baby. I know you'll make me proud Send me an e-mail if you have any other questions - and send me a picture when you have put a few jumps on it! Blue ones, KollaBlue Skies Magazine Quote Share this post Link to post Share on other sites
GravityGirl 0 #12 April 14, 2004 QuoteYa, Kolla is way cool. Went thru her to get a demo canopy If I dont hear back from them soon, I'll hollar at her. Its only been 5 weeks, so I figure a still have a couple at least. Your dealer should be answering these questions for you. I believe the current lead time is 10 - 12 weeks. ~~~~~~~~~~~~~~~~~ Peace and Blue Skies! Bonnie ==>Gravity Gear! Quote Share this post Link to post Share on other sites
Kolla 0 #13 April 14, 2004 Hey Riddler! The delivery time is the same for any custom canopy. Standard stock colors for the PD Reserve are yellow, light blue and white. If you are looking for something that would be a "normal" size and you don't see anything on the stock list, chances are we have several coming through shortly in any of those colors, so that would be quicker than ordering a custom one. If you do want a custom one, the delivery time is approx 10 weeks, same for mains and reserves. That number does change from time to time, so a good idea is to check in with your dealer for updates Blue ones! KollaBlue Skies Magazine Quote Share this post Link to post Share on other sites
GravityGirl 0 #14 April 14, 2004 QuoteWell, what I meant was I placed an order thru a dealer. I just decided to cut out the middle man when asking for a delivery time. But that is what the dealer is for. PD hires dealers to offer direct service to the customer. Your dealer has a faxed estimated time of completion from PD. Your answer is there waiting for you. ~~~~~~~~~~~~~~~~~ Peace and Blue Skies! Bonnie ==>Gravity Gear! Quote Share this post Link to post Share on other sites
Shark 0 #15 April 14, 2004 Jen, There is one particular DZ that ordered 65+ canopies, including mains & reserves, for student rigs and staff. Kolla and PD did an excellent job of delivering. Shark Quote Share this post Link to post Share on other sites
riddler 0 #16 April 14, 2004 QuoteIf you do want a custom one, the delivery time is approx 10 weeks, same for mains and reserves. I didn't even know you could get custom colors on a PD reserve. I thought they only came in white-blue-yellow. Good information, thanks!Trapped on the surface of a sphere. XKCD Quote Share this post Link to post Share on other sites
SniperCJ 0 #17 April 14, 2004 Hmmm, somehow I'm getting the idea that I should have called the dealer... My bad At any rate, sounds like we're half way or better. And *next* time I'll call Roy at Rigs and Things (i'll be good, I promise!) Thanks Kolla! And I'll send you that picture when she gets here! CJ Quote Share this post Link to post Share on other sites
FunBobby 0 #18 April 19, 2004 QuoteWhat's their delivery times been on custom canopies? In early Feb, I ordered a Spectre with custom colors; I wanted to upgrade the main in my backup rig, and I wanted a 7 cell canopy to use on more casual demo work... I was told the delivery time would be about eight weeks . . . And viola, eight weeks later, I got a notice saying the canopy was on its way. It arrived Monday - arrrrgghhh! But I got to jump it this weekend and wring it out. My hat's off once again to PD. FunBobby Quote Share this post Link to post Share on other sites
GeeeeeeFly 0 #19 April 19, 2004 Where are you jumping? Bad Bobby... ~G~ "The edge ... there is no honest way to explain it because the only people who know where it is are those that have gone over" Quote Share this post Link to post Share on other sites
FunBobby 0 #20 April 19, 2004 At Elsinore, the land of high hop & pops. More altitude = good. On 3 hop and pops yesterday, I got out at 6K - plenty of time to really wring the canopy out up high. B Quote Share this post Link to post Share on other sites
jumper03 0 #21 April 20, 2004 QuoteQuoteIf you do want a custom one, the delivery time is approx 10 weeks, same for mains and reserves. I didn't even know you could get custom colors on a PD reserve. I thought they only came in white-blue-yellow. Good information, thanks! Yep! I just got a Kelly green one delivered from PD last week. Ordered it the end of january. I would like to rave about how well it flys, but I'd be happy if it'll stay in the reserve container for awhile JumpScars remind us that the past is real Quote Share this post Link to post Share on other sites
skr 1 #22 April 21, 2004 I ordered a custom Stiletto. They estimated 9 weeks. It showed up (last week) after 7 weeks. They've always responded well to any questions or problems. I'm just one customer but I'm happy with how they do things. Skr Quote Share this post Link to post Share on other sites
jkwon 0 #23 April 21, 2004 I just ordered a canopy a week an a half ago. They gave me a 10 week wait. --joe--joe HISPA #69 The Best Band in the WORLD!!! The new full length album "See What You Can Find" Quote Share this post Link to post Share on other sites
dgskydive 0 #24 April 22, 2004 QuoteI didn't even know you could get custom colors on a PD reserve. I thought they only came in white-blue-yellow. Good information, thanks! Oh know he is going to order a custom reserve. What ever makes you happy. Not picking on you in particular, more of a general picking on everyone that has ordered a custom color reserve. Why? Does it really make a difference what color your reserve is? I have always had a mindset of "who cares what color the reserve is" As long as it works and I know that it is a reserve over my head I am happy. I have a friend that insists on getting a reserve that matches his main. "Why" I ask him and all he can say is "it would be cool" I askhim if he would be able to tell which was which if he had two out. He said it didn't matter at that point! WTF?????? Sorry for the rant. Back to the topic.Dom Quote Share this post Link to post Share on other sites
jumper03 0 #25 April 23, 2004 QuoteWhy? Does it really make a difference what color your reserve is? I have always had a mindset of "who cares what color the reserve is" As long as it works and I know that it is a reserve over my head I am happy. I have a friend that insists on getting a reserve that matches his main. "Why" I ask him and all he can say is "it would be cool" I askhim if he would be able to tell which was which if he had two out. He said it didn't matter at that point! WTF?????? Sorry for the rant. Back to the topic. Well, my fiancee and I are getting custom reserves the same color - why? We always looking for each other in the sky after deployment and when on the ground. So now, if we see that color - we know immediately to start looking for problems (i.e. unconcious) or to start looking for stuff to follow down or chase. Its only a few seconds but that could help. besides - it cost the same! JumpScars remind us that the past is real Quote Share this post Link to post Share on other sites
