livendive 8 #1 March 30, 2005 I've had my Infinity for a little over 4 years now. If I remember correctly, I got it shortly after Kelly unveiled the current design. Anyhow, I developed a slight wear problem and sent Kelly a PM a couple weeks ago. He was back to me within the hour and sent me the parts I'd need for the fix later that day. Well, following a diagnosis of "sewing machine inadequacy" last night, I had to get ahold of him again...at which point he agreed to do the work for free if I'd just pay the shipping costs... $16, round-trip. Not a bad price for a job that involves removal and reattachment of the top reserve flap and riser cover tucktab pockets! Anyhow, I just wanted to give him and his company props. The Infinity is a top-notch rig, especially for the price, and the customer service from Velocity is unbeatable. Blues, Dave"I AM A PROFESSIONAL EXTREME ATHLETE!" (drink Mountain Dew) Quote Share this post Link to post Share on other sites
mjosparky 3 #2 March 31, 2005 Good on you for taking the time to acknowledge good customer service. SparkyMy idea of a fair fight is clubbing baby seals Quote Share this post Link to post Share on other sites
tdog 0 #3 March 31, 2005 I have talked with Kelly a few times on the phone and e-mail... He was very helpful. Responded within minutes. My next container will be an Infinity me thinks... Kelly rocks... Quote Share this post Link to post Share on other sites
Amazon 7 #4 March 31, 2005 QuoteI have talked with Kelly a few times on the phone and e-mail... He was very helpful. Responded within minutes. My next container will be an Infinity me thinks... Kelly rocks... Kelly and the crew at Velocity indeed ROCK. He has made me two rigs so far. both very customized for my figure.... and I bought a used one that is being retrofitted right now with the " Amazon" modification( Lowered chest strap that is under my bustline.) The rigs are well made, the quality is supurb.. the customer service is outstanding... the fit is awsum on all three of them and I KNOW they are freefly friendly beyond compare since I routinely take mine into the range of 250 MPH Plus doing Speed Skydiving ( real speed not transient spikes) BIG Kudos and Amazon hugs to the peeps of Velocity Sports. Quote Share this post Link to post Share on other sites
Conundrum 1 #5 March 31, 2005 Kelly is just awesome and his rigs are the best in my opinion. Customer care couldn't be better as far as I'm concerned. I have 2 Infinity rigs, one older one brand new. I love them both and will continue to support Velocity Sports so long as I'm skydiving and even thereafter if I ever stop. KUDOS TO KELLY AND VSE! Quote Share this post Link to post Share on other sites
slug 1 #6 April 1, 2005 Kelly.....Kelly so that's his first name Damn all this time I've been calling him Mr FarringtonWhatever his name is He/VSE does make a great rig and the service can't be beat. R.I.P. Quote Share this post Link to post Share on other sites
Stumpy 256 #7 April 1, 2005 Hey Jeanne? What colours the new one?! did ya manage to find one to match......???? Never try to eat more than you can lift Quote Share this post Link to post Share on other sites
Amazon 7 #8 April 1, 2005 Well QuoteWhat colours the new one?! did ya manage to find one to match......???? Its all red with some white accents on the flap....I wouldnt want to confuse anyone with the wrong colours Quote Share this post Link to post Share on other sites
livendive 8 #9 April 2, 2005 Holy shit! I dropped my rig off at the UPS store for ground shipment to Velocity Sports 71 hours ago. UPS just delivered it to my doorstep all fixed up. Thanks Kelly! Blues, Dave"I AM A PROFESSIONAL EXTREME ATHLETE!" (drink Mountain Dew) Quote Share this post Link to post Share on other sites
kingbunky 3 #10 April 4, 2005 7 more days until my new baby is due! can't wait to see it!"Hang on a sec, the young'uns are throwin' beer cans at a golf cart." MB4252 TDS699 killing threads since 2001 Quote Share this post Link to post Share on other sites
superstu 0 #11 April 5, 2005 I think i'm in the same boat, april 13th, but not sure. jeff, any insight on when mines shipping out?Slip Stream Air Sports Do not go softly, do not go quietly, never back down Quote Share this post Link to post Share on other sites
USNLawdog 0 #12 April 6, 2005 I've got about 5 days left. I'll post pics when it gets in. "I've taken the liberty of drafting your confession, you will be given a fair trial and then taken out back and shot." Quote Share this post Link to post Share on other sites
Shark 0 #13 April 7, 2005 Sharkrig 3.0 is in!!!! It looks sick, too! Won't jump it until the new main comes in at the end of the month. Until then, 2.0 will continue to fly with an old Stiletto. Oh, and PD rocks, too! Yes, . Also owe for my 500th AFF-I jump. Quote Share this post Link to post Share on other sites