I really love my quasar 2. I bought it used so I have no comments on the customer service on the ordering end but I have attempted to find answers to a few of my questions and come away slightly dissatisfied with the way I was treated (slow to respond via email, hard to get someone on the phone, etc). Though the times when I did get through people were willing to help.
The container itself is AWESOME! I love it. I feel very confident in it performing even in highspeed freefly dives. The riser protection is great and the reserve pin protection is rock solid. A great container.