NtheSeaOrSky 0 #1 October 15, 2007 apparently I have to change this....but how? I have been on tech support loop hell all day to find out my IP addy and the IP addy my VPN is trying to connect to are too close thus not working and the guy says 'change your range of IP addresses and that will fix it, have a nice day. I called the internet provider to see what the heck to do because the cmd ipconfig release and renew still gives the same cursed addy - and their tech support for 9am to 9pm is an answering machine why has everything got to be so damn difficult??Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
davedlg 0 #2 October 15, 2007 What kind of router do you have? Linksys? Netgear? Do you know the admin password? Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #3 October 15, 2007 i dont have a router i do have a hub a linksys, but funny thing all the download instructions of the linksys site are not available so i unplugged my connection from hub and plugged straight into the computer....no dice, same IP addy Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
davedlg 0 #4 October 15, 2007 Try typing "192.168.1.1" into your web browser. If you get a username/password box, try "admin" for both. Then see if you can change the DHCP range from there. Quote Share this post Link to post Share on other sites
beowulf 1 #5 October 15, 2007 btw unplugging and plugging your computer or a different computer into your router isn't going to help at all. Neither is using ipconfig to refresh or renew your ipaddress. You will need to get into your router settings and change the ipaddresses that it assigns. Good luck. I would give you my number and I could walk you through it, but I am at work right now and don't have that much time. Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #6 October 15, 2007 i got a google pageLife is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
davedlg 0 #7 October 15, 2007 Ok what is the IP address you are trying to change? If it begins with 192.168 or 10.0, you can change it yourself. Otherwise, it is probably an IP address with your ISP, then you are going to need to talk to them, and changing it will be difficult at best. Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #8 October 15, 2007 Quote btw unplugging and plugging your computer or a different computer into your router isn't going to help at all. Neither is using ipconfig to refresh or renew your ipaddress. you don't say? the internet provider called and wanted a detailed explanation of WHY i wanted things changed before they will begin to look into 'if they can change it or not' Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #9 October 15, 2007 QuoteOk what is the IP address you are trying to change? If it begins with 192.168 or 10.0, you can change it yourself. Otherwise, it is probably an IP address with your ISP, then you are going to need to talk to them, and changing it will be difficult at best. mine starts with a 172. which coincidentally so does the location I am trying to connect through the VPN to ..which apparently clusterfuck confuses the equipment somewhere along the way. The internet provider says mine is NOT a static IP and it changes every 24 hours. Don't know if that means anything important.Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
davedlg 0 #10 October 15, 2007 QuoteQuoteOk what is the IP address you are trying to change? If it begins with 192.168 or 10.0, you can change it yourself. Otherwise, it is probably an IP address with your ISP, then you are going to need to talk to them, and changing it will be difficult at best. mine starts with a 172. which coincidentally so does the location I am trying to connect through the VPN to ..which apparently clusterfuck confuses the equipment somewhere along the way. The internet provider says mine is NOT a static IP and it changes every 24 hours. Don't know if that means anything important.Not static means it can change every 24 hours, not it will change every 24 hours. I have had the same ip address from an ISP for months on end. edited, I was wrong. Sorry bout' that. Quote Share this post Link to post Share on other sites
beowulf 1 #11 October 15, 2007 I can tell you that you are very wrong and that those two numbers that you say are unrelated are related and will cause a routing problem. Not only that but by your choice of numbers you either show that you are not thinking about what you are writing or you don't know anything about networking. an octet can never be 456 Quote Share this post Link to post Share on other sites
davedlg 0 #12 October 15, 2007 456 was an example...not a real octet. I'm definatly not a networking professional. I've never done VPN work either. Do you think he has any chance of getting his IP address changed from the ISP? I think that kind of problem would be better worked out from the VPN side. Espically if it is the uppermost level of the IP address that needs changed...that's all I'm saying. Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #13 October 15, 2007 The ISP claims they rerouted some stuff at the tower this weekend and thus my sudden issue with it. I cant change the VPN side, it is a hospital being accessed by all over the country. I will have to switch ISPs if it comes to it (which they do not want apparently). thanks to you both for trying to help mondays suck Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
ryoder 1,400 #14 October 15, 2007 QuoteQuoteOk what is the IP address you are trying to change? If it begins with 192.168 or 10.0, you can change it yourself. Otherwise, it is probably an IP address with your ISP, then you are going to need to talk to them, and changing it will be difficult at best. mine starts with a 172. which coincidentally so does the location I am trying to connect through the VPN to ..which apparently clusterfuck confuses the equipment somewhere along the way. The internet provider says mine is NOT a static IP and it changes every 24 hours. Don't know if that means anything important. You need to be more specific. 172.16.0.0 – 172.31.255.255 is private space just as 10. and 192.168.. The netmask may be wrong. What is your second octet?"There are only three things of value: younger women, faster airplanes, and bigger crocodiles" - Arthur Jones. Quote Share this post Link to post Share on other sites
davedlg 0 #15 October 15, 2007 QuoteThe ISP claims they rerouted some stuff at the tower this weekend and thus my sudden issue with it. At least they know what's up. Maybe they'll be able to help you out afterall. Good Luck. Quote Share this post Link to post Share on other sites
beowulf 1 #16 October 15, 2007 The fix would be to purchase and install a broadband router. Linksys and Netgear make good broadband routers for home. Their default addresses are something like 192.168.1.1 - 254 Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #17 October 15, 2007 Quote Quote Quote Ok what is the IP address you are trying to change? If it begins with 192.168 or 10.0, you can change it yourself. Otherwise, it is probably an IP address with your ISP, then you are going to need to talk to them, and changing it will be difficult at best. mine starts with a 172. which coincidentally so does the location I am trying to connect through the VPN to ..which apparently clusterfuck confuses the equipment somewhere along the way. The internet provider says mine is NOT a static IP and it changes every 24 hours. Don't know if that means anything important. You need to be more specific. 172.16.0.0 – 172.31.255.255 is private space just as 10. and 192.168.. The netmask may be wrong. What is your second octet? if by octet you mean the second group of numbers ...mine is 19 and the location i am trying to connect to is 21 if that isnt what you are asking you may have to explain what an octet is....to me it is musical Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
davedlg 0 #18 October 15, 2007 QuoteThe fix would be to purchase and install a broadband router. Linksys and Netgear make good broadband routers for home. Their default addresses are something like 192.168.1.1 - 254 Makes sense. That'd probably be a lot easier then dealing with either side. With the added benefit of getting a wireless network at the same time (if you buy the wireless kind of router). Quote Share this post Link to post Share on other sites
PhreeZone 15 #19 October 15, 2007 Are you posting from the computer that is having the issue? If so you are not on a 172 address. Yesterday is history And tomorrow is a mystery Parachutemanuals.com Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #20 October 15, 2007 sure confuse my ass more yes i am posting from said computer the 172 is coming from the dos prompt info are you just screwing with my head?? Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
ryoder 1,400 #21 October 15, 2007 Quote Quote Quote Quote Ok what is the IP address you are trying to change? If it begins with 192.168 or 10.0, you can change it yourself. Otherwise, it is probably an IP address with your ISP, then you are going to need to talk to them, and changing it will be difficult at best. mine starts with a 172. which coincidentally so does the location I am trying to connect through the VPN to ..which apparently clusterfuck confuses the equipment somewhere along the way. The internet provider says mine is NOT a static IP and it changes every 24 hours. Don't know if that means anything important. You need to be more specific. 172.16.0.0 – 172.31.255.255 is private space just as 10. and 192.168.. The netmask may be wrong. What is your second octet? if by octet you mean the second group of numbers ...mine is 19 and the location i am trying to connect to is 21 if that isnt what you are asking you may have to explain what an octet is....to me it is musical RFC1918 defines three ranges of IP's that are not usable on the internet: 10.0.0.0/8 172.16.0.0/12 192.168.0.0/16. If you are trying to go from 172.19.*.* to 172.21.*.*, then your source and destination must both internal to your ISP."There are only three things of value: younger women, faster airplanes, and bigger crocodiles" - Arthur Jones. Quote Share this post Link to post Share on other sites
davedlg 0 #22 October 15, 2007 Quote if by octet you mean the second group of numbers ...mine is 19 and the location i am trying to connect to is 21 172.19 and 172.21 are both (I have just learned thanks to Ryoder), Private IP addresses. That makes more sense to me now. Do what Beowulf said and get yourself a router. Quote Share this post Link to post Share on other sites
davedlg 0 #23 October 15, 2007 Quote sure confuse my ass more yes i am posting from said computer the 172 is coming from the dos prompt info are you just screwing with my head?? Try going here: http://whatismyip.com/. I bet you see something completely different then what you see when you ipconfig. Quote Share this post Link to post Share on other sites
NtheSeaOrSky 0 #24 October 15, 2007 Quote Quote sure confuse my ass more yes i am posting from said computer the 172 is coming from the dos prompt info are you just screwing with my head?? Try going here: http://whatismyip.com/. I bet you see something completely different then what you see when you ipconfig. I have a feeling I am going to regret this..... why?Life is not fair and there are no guarantees... Quote Share this post Link to post Share on other sites
davedlg 0 #25 October 15, 2007 The range of IP addresses you're talking about are not "real" IP addresses that are used on the internet. They are used for internal use within smaller networks. You dont have a "real" IP address, as far as the internet is concerned. Your ISP has a single IP address that is used over the internet, however this address may be shared among a number of users. By installing another router, you can create your own internal network and define your IP address to be whatever you want it to be. Edited to add: The problem is, (and what I just now understood), your ISP runs their internet service more like an intranet that you would find in an office or home network. They use the same block of addresses that are on the other side of the VPN, this is the source of your issues. You've got two solutions: get your ISP to change your ip address range, or buy a router and have control of it yourself. Quote Share this post Link to post Share on other sites
