Unisyn 0 #1 April 29, 2003 MIRAGE SYSTEMS Product Service Bulletin Issue date: 28 April 2003 Bulletin number: 280403-01 Subject: Soft Reserve Ripcord Recall Status: Mandatory. Compliance date: Immediate. Identification: Mirage 27” Soft Reserve Ripcord, part #SH01-27, batch #M005128, mfd. 11/25/2001 – 5/10/2002 Background: Mirage Systems has received 2 reports of reserve ripcord pins breaking under apparently normal wear. Mirage Systems, working with the subcontractor who manufactured the ripcord assemblies, has not been able to identify the cause of the failures. Detailed microscopic and metallurgical examinations have been carried out with nominal results. Further investigation is ongoing. Both failures occurred in a single batch of ripcord sub-assemblies manufactured in November 2001. Other assemblies from the same batch were tested and were normal. However, because both failures occurred in the same batch, in lieu of the discovery of a definitive cause and in the interest of safety, Mirage Systems and the subcontractor, Capewell Components, have decided to recall all ripcords from this batch for inspection and possible replacement effective immediately. Action: All Mirage owners with soft reserve ripcords should check the ripcord data panel, found on the soft handle opposite the attachment Velcro. Suspect handles are marked “S/N M005128”. Affected owners have 2 possible courses of action: 2 1. Return the ripcord ONLY together with identification and rig serial number to Capewell Components ATTN: Mark M. 105 Nutmeg Road South S. Windsor, CT 06074 Capewell will conduct non-destructive testing and inspection and, if necessary, Mirage Systems will replace and return the ripcord assembly, free of charge. Assemblies which pass inspection will be so marked and returned, cleared to jump, by Capewell. 2. Contact Mirage Systems with the serial number of their rig to place an order for immediate replacement at: Mirage Systems 1501A Lexington Ave. DeLand, Fl 32724 386-740-9222 [email protected] Customers returning their old handles at time of order will be charged $15. Other orders will be charged $64, but will be eligible for a $44 refund upon receipt of the old handle. Customers shipping handles to either Capewell Components or Mirage Systems may use UPS account #E8E841 (Capewell Components) to cover shipping charges or use another service at their expense. Soft reserve ripcords bearing batch numbers other than M005128 and all metal handled ripcords are NOT affected. Because Capewell Components makes assemblies for other container manufacturers, all skydivers are recommended to check all hardware assemblies for unusual wear, cracking, scoring, marking or bending. All skydivers are reminded to check all their equipment for problems frequently. Authority: Daniel Thompson, President, Mirage System Jeff Johnston, QC Manager, Mirage Sysetms Mark Magdalenski, QC Manager, Capewell Components Distribution: FAA, Mirage dealers and customers of record, Parachutist, Skydiving, Int’l periodicals. Mirage PSB 280403.pdf Quote Share this post Link to post Share on other sites
grega 0 #2 April 30, 2003 So i guess mirage g4 with soft reserve ripcord manufactured in march 2003 is ok? "George just lucky i guess!" Quote Share this post Link to post Share on other sites
Unisyn 0 #3 April 30, 2003 NO, Your container is not affected by PSB#280403-01 Have you got your rig yet? Quote Share this post Link to post Share on other sites
BMFin 0 #4 April 30, 2003 My reserve ripcord says : P/N : SH01-27 S/N: Jm005344 Is it okay ? Quote Share this post Link to post Share on other sites
Unisyn 0 #5 April 30, 2003 Yes you handle is ok. Only SH01-27 MOO5128 mfd. 11/25/2001-5/10/2002 Quote Share this post Link to post Share on other sites
BMFin 0 #6 April 30, 2003 Why is Grega´s handle not okay ?? He also has a G4.1 manufactured recently... Quote Share this post Link to post Share on other sites
Unisyn 0 #7 May 1, 2003 Grega's handle is NOT effected by the PSB280403-01 Quote Share this post Link to post Share on other sites
PD126r 0 #8 May 4, 2003 Lovely discussion, guys! Quote Share this post Link to post Share on other sites
ptwob231 0 #9 May 6, 2003 QuoteMIRAGE SYSTEMS Customers returning their old handles at time of order will be charged $15. Other orders will be charged $64, but will be eligible for a $44 refund upon receipt of the old handle. I'm confused. why are customers who were sold defective reserve ripcords being charged for a replacement? or am i just reading this wrong? Quote Share this post Link to post Share on other sites
grega 0 #10 May 6, 2003 Yes it's here in Slovenia already, i just have to pick it up at the post. I'll post pics when i get it "George just lucky i guess!" Quote Share this post Link to post Share on other sites
indyz 1 #11 May 6, 2003 Quote I'm confused. why are customers who were sold defective reserve ripcords being charged for a replacement? or am i just reading this wrong? Testing and replacement (if necessary) is free. If the customer wants a new ripcord but doesn't want to wait for testing, then they can buy a heavily discounted handle (which I think is a pretty good deal considering that it looks likely that most of the recalled handles will test fine and not have to be replaced). Quote Share this post Link to post Share on other sites
