Wings customer service

[jclalor 12]

I lost my free bag and PC on a chop Monday, I have called and left messages every day since without a return call.
Is there a trick to getting someone to respond?

[virgin-burner 1]

yea, actually, there is..

should o'bought something proper, like a UPT product or something..

“Some may never live, but the crazy never die.”
-Hunter S. Thompson
"No. Try not. Do... or do not. There is no try."
-Yoda

[airtwardo 6]

...call ParaGear?

~ If you choke a Smurf, what color does it turn? ~

[jclalor 12]

I thought since I went thru Wings for the origional purchase I had to go thru them for parts.

I will try Paragear on monday.

[koppel 3]

what size do you need. I will organise it for you straight away. PM with your contact details.

I have dealt with SMI for over 5 years as a dealer and have had nothing but excellent service from them.

I am certain there will be a reason why it has not worked out for you on this occasion.

as for the poor fool that thinks their is only one company out there that has customer service.... I bet they only ever eat at Macca's too.

I like my canopy...


...it lets me down.

[SEREJumper 1]

Mike at Chuting Star Rigging has what you need:

http://www.chutingstargear.com/index.php?main_page=index&cPath=25_45

We're not fucking flying airplanes are we, no we're flying a glorified kite with no power and it should be flown like one! - Stratostar

[AllisonH 0]

When I had questions/issues with my new rig last fall I emailed Wings and they responded very quickly and fixed the problem right away. Didn't try calling them so I don't know if it's more difficult to get in touch with them that way.

[jclalor 12]

I had much better luck this morning with e-mail, I think I am all set.

[jclalor 12]

Thank you for the link.