everymansaved 0 #1 January 23, 2007 Hey all, My Microsoft Outlook has been doing something strange lately, I need some help from someone who knows about this beast. Every time I click on a link in an e-mail, it says I can't because that feature has been disabled due to restrictions on this computer, and to contact my administrator. No, I am not at work, and this is my home personal computer. It just seemed to do this out of nowhere, and I can't find anything about it in Outlook settings or Help. Thanks! EFS Sean LRGod made firefighters so paramedics would have heroes...and someone can put out the trailer fires. Quote Share this post Link to post Share on other sites
waltappel 1 #2 January 23, 2007 I assume you have Windows XP. If this is sometime that just recently started happening it may be because your machine is infected with a virus. It happens when your user account lacks the privileges to do certain things. Are you using the Guest account on the computer? Walt Quote Share this post Link to post Share on other sites
Nightingale 0 #3 January 23, 2007 download AVG Free anti-virus from here: http://free.grisoft.com/doc/1 Then, run the virus scan. If that doesn't fix the problem, google "spybot search and destroy" and download and run that. If none of that works, you've probably got microsoft issues, and you can fix that problem here. Quote Share this post Link to post Share on other sites
normiss 642 #4 January 23, 2007 no virus...just a security patch applied! http://office.microsoft.com/en-us/outlook/HA011841931033.aspx#3 Quote Share this post Link to post Share on other sites
everymansaved 0 #5 January 23, 2007 Nice, thanks! I'll give it a try. Will Norton Antivirus do the same as the AVG? EFS Sean LRGod made firefighters so paramedics would have heroes...and someone can put out the trailer fires. Quote Share this post Link to post Share on other sites
everymansaved 0 #6 January 23, 2007 'I replied just as you did. That looks like exactly what's happening, but the steps involved in fixing it that are listed on the website... I don't really know exactly how to put int into type, but it's like it's not talking about the right program, but it says that it's for my version, 2003. Some check boxes it says to clear, etc... aren't there! Hmmm!!God made firefighters so paramedics would have heroes...and someone can put out the trailer fires. Quote Share this post Link to post Share on other sites
normiss 642 #7 January 23, 2007 On the Tools menu, click Options. On the Preferences tab, under E-mail, click Junk E-mail. On the Options tab, clear the Don't turn on links in messages that might connect to unsafe sites check box. Quote Share this post Link to post Share on other sites
everymansaved 0 #8 January 23, 2007 That's what I'm saying, that box doesn't exist.God made firefighters so paramedics would have heroes...and someone can put out the trailer fires. Quote Share this post Link to post Share on other sites
normiss 642 #9 January 23, 2007 outlook express? OLEXP Internet Shortcuts in Outlook Express Do Not Start Web Browser http://support.microsoft.com/default.aspx?kbid=177054 OLEXP Nothing Happens When You Click a Link in Outlook Express http://support.microsoft.com/default.aspx?kbid=176581 Quote Share this post Link to post Share on other sites
Nightingale 0 #10 January 23, 2007 QuoteNice, thanks! I'll give it a try. Will Norton Antivirus do the same as the AVG? EFS Sean LR Norton has had a lot of issues recently. There's no way I'd install it on one of my PCs. AVG will do the job more efficiently and probably more accurately than Norton, and it's free. Quote Share this post Link to post Share on other sites
everymansaved 0 #11 January 23, 2007 Hmmm, neither seemed to do the trick. Thanks, I really apreciate all your help. Whenever I use the MS webpage, I just end up getting frustrated because I can never find the help I need. And duly noted about Norton/AVG, thanks.God made firefighters so paramedics would have heroes...and someone can put out the trailer fires. Quote Share this post Link to post Share on other sites
Johnsisland 0 #12 January 23, 2007 I believe Normiss is correct. If you post your version, somebody will probably post the fix for you. Click on Help, then About. Post exactly what it says..."Microsoft Outlook xxxx" and if there are service packs or such, that info would be helpful as well. MS is trying to keep you safe, and IT pulling out it's hair. JeffArch? I can arch just fine with my back to the ground. Quote Share this post Link to post Share on other sites
mnealtx 0 #13 January 23, 2007 Quotedownload AVG Free anti-virus from here: http://free.grisoft.com/doc/1 Then, run the virus scan. If that doesn't fix the problem, google "spybot search and destroy" and download and run that. If none of that works, you've probably got microsoft issues, and you can fix that problem here. FYI... AVG won't be free for much longer... time to find a new one!!Mike I love you, Shannon and Jim. POPS 9708 , SCR 14706 Quote Share this post Link to post Share on other sites
everymansaved 0 #14 January 23, 2007 So my version is: Microsoft Office Outlook 2003 (11.5608.5606). Does this help?God made firefighters so paramedics would have heroes...and someone can put out the trailer fires. Quote Share this post Link to post Share on other sites
Stumpy 256 #15 January 23, 2007 Mike - you got a link about that? ThanksNever try to eat more than you can lift Quote Share this post Link to post Share on other sites
mnealtx 0 #16 January 23, 2007 My bad - I had heard that the antivirus wasn't going to be supported - I didn't know that it was a version change. I apologize for the confusion. QuoteGRISOFT Extends User Product Support for AVG Anti-Virus Free Edition 7.1 Through February 18, 2007 Time extended to upgrade to AVG Anti-Virus Free Edition 7.5 and other updated AVG Internet Security products Millburn, N.J. - January 9, 2007 – GRISOFT, the developer of AVG security software, today announced the extension of user product support for AVG Anti-Virus Free Edition 7.1 through February 18, 2007. Product support for users of version 7.1 had been scheduled to expire on January 15th. This change will provide additional time for users to upgrade to AVG Anti-Virus Free Edition 7.5 or other AVG products. The Free Version 7.5 provides all the benefits of the previous version, but also offers better virus protection and improves ease-of-use for users. With version 7.5, users receive improved virus detection based on better heuristics and NTFS data streams scanning, smaller update files and improved user interface. Anti-Virus Free Edition 7.5 is also Windows Vista-ready and is available via Windows Security Center as a security solution. To upgrade to free version 7.5, users can visit visit: http://free.grisoft.com. “As we have millions of satisfied users who enjoy using our free anti-virus software, we continue to offer the free version 7.1, which has been updated in our AVG 7.5 security product portfolio,” said Larry Bridwell, vice president of Global Security Strategies. “We’ve extended user support so that they can continue receiving daily computer threat updates as they transition to our improved Anti-Virus Free Edition or take advantage of the additional benefits with our commercial AVG products that protect against a myriad of computer threats.” GRISOFT’s AVG 7.5 security portfolio offers users several commercial security products with advanced benefits not included in the free editions. While AVG Free only provides anti-virus and anti-spyware programs, the AVG commercial products offer more security with a variety of options including additional anti-spam and firewall programs, as well as tools to detect and prevent identity theft attempts, bundled into one package such as the new AVG Internet Security 7.5.Mike I love you, Shannon and Jim. POPS 9708 , SCR 14706 Quote Share this post Link to post Share on other sites
Stumpy 256 #17 January 23, 2007 He he - i thought thats what might have happened because i had exactly the same misunderstanding a few weeks back.Never try to eat more than you can lift Quote Share this post Link to post Share on other sites
Johnsisland 0 #18 January 24, 2007 QuoteSo my version is: Microsoft Office Outlook 2003 (11.5608.5606). Does this help? Yep. You might want to check these settings...sorry it took me a while, work sucked my time, had an 18 hour day. Block or unblock links in suspicious phishing messages Applies to: Microsoft Office Outlook 2003 Applies to Microsoft Office Outlook® 2003 Phishing is the malicious practice of luring you into disclosing your personal information, such as your social security number or credit card number. Often phishing messages have deceptive links that actually take you to spoofed Web sites that urge you to enter and submit your personal information. Your personal information is used by criminals to steal your identity, your money, or both. Learn more about how you can identify fraudulent e-mail and phishing schemes. In this article How does Outlook detect suspicious messages? What does Outlook do about suspicious messages? Turn on disabled links in a message Stop detecting suspicious messages and disabling links in all messages How can I get the Outlook 2003 phishing protection feature? How does Outlook detect suspicious messages? Because it can be hard to distinguish a phishing e-mail from a legitimate e-mail from, say, your bank, the Junk E-mail Filter evaluates each incoming message to see if it is suspicious and contains suspicious links or has been sent using a spoofed e-mail address. Suspicious message detection is always on. If the filter considers a message suspcious, the message is sent to the Junk E-mail folder, the message format is changed to plain text format, and the links in the message are disabled. Junk E-mail Filter spam filter settings Junk E-mail Filter suspicious links setting Note Suspicious message detection continues to work even when you select the No Automatic Filtering option to turn off spam detection. Top of Page What does Outlook do about suspicious messages? What happens to a suspicious message by default is as follows: If the Junk E-mail Filter does not consider a message to be spam but does detect suspicious links, the message is left in the Inbox, but the links in the message are disabled. If the Junk E-mail Filter considers the message to be both spam and suspicious, the message is automatically sent to the Junk E-mail folder. Any message sent to the Junk E-mail folder is converted to plain text format and all links are turned off. Moving spam messages out of the Junk E-mail folder If a message is considered only spam, when you move it out of the Junk E-mail folder it will have its links turned on and the original message format restored. Moving suspicious messages out of the Junk E-mail folder If a message is considered suspicious, when you move it out of the Junk E-mail folder, the original message format is restored but the links it contains will remain disabled by default. If the Junk E-mail Filter considers the message to be both spam and suspicious, but if the sender (for instance, [email protected]) or domain (for instance, @example.com) is on your Safe Senders List, then the message is left in the Inbox, but the links in the message are disabled. If the Junk E-mail Filter considers the message to be both spam and suspicious but you don't agree, open the Junk E-mail folder, right-click the message, and then click Add Sender to Safe Senders List on the shortcut menu. The message is moved to your Inbox. Disabled links remain disabled, but the original message format is restored. Important Once you have added the sender or domain to your Safe Senders List, any future messages from that sender or domain will be evaluated by the suspicious message filter but will not be moved to the Junk E-mail folder. It is not a good idea to include well known banks, credit card companies, or e-commerce senders or domains in your Safe Senders Lists, because these senders' addresses are the ones most commonly spoofed by phishers. If you click a link that has been disabled in a suspicious message, the following Outlook Security warning appears. If you want to continue to be alerted to this sort of potential security risk, simply click OK. If you don't want to keep receiving the warning, select the Please do not show me this dialog again check box before you click OK. Top of Page Turn on disabled links in a message If you want to enable the links in a message, do the following: In the InfoBar at the top of the message, click the text that reads Click here to turn on links. Click Turn on Links (not recommended). All of the the disabled links in the message are enabled. Outlook InfoBar Turn on Links command Top of Page Stop disabling links in all messages Enabling suspicious links is not recommended. On the Tools menu, click Options. On the Preferences tab, under E-mail, click Junk E-mail. On the Options tab, clear the Don't turn on links in messages that might connect to unsafe sites check box. If you decide you do want links disabled and you do want to be warned about suspicious links, selecting the check box will disable all the links in messages that have been evaluated as suspicious by the Junk E-mail Filter and you will receive warnings about suspicious links.Arch? I can arch just fine with my back to the ground. Quote Share this post Link to post Share on other sites
