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hungarianchick

Computer geeks, what could be the problem?

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I've have been having issues opening YahooMail on my computer. I can log in without issues, shows me that I have unread messages, however when I click it won't load my inbox. I ran a full virus scan, I cleaned my internet file folder, no results. Today I went over to my office and used my terminal there without issues.

Any ideas would be greatly appreciated.


"I love cooking with wine. Sometimes I even put it in the food."

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A little technical but it sounds like the same problem you are having:

http://www.eggheadcafe.com/software/aspnet/30970656/yahoo-email-will-not-load.aspx

The Problem:
I could log in to yahoo, but once logged in, I could not go to my
email inbox. I could to the login page: mail.yahoo.com. Then after
entering my username and password and pressing sign in, the webpage
would go blank and act like it was loading, but after a long while of
being a blank page, it would timeout. I also found out that other
yahoo websites would not load. I'm not sure what is the failed pages
have in common.

Attempted Solutions:
I tried pinging several of the broken sites and ran a tracert for
some. nothing significant was discovered. i turned off all firewall
and tried the sites again - no luck. then i rand Ad-Aware and SpyBot
S&D to see if some cookies were messing up the works...still nothing
changed.

Solution:
Finally, I found some forums discussing similar problems. i'm not
sure what the MTU setting is - for your router, but several of the
sites mentioned trying to decrease the MTU size. this website was
particularly helpful: http://help.expedient.com/broadband/mtu.shtml#winxp.
to find the MTU size of your router, try 192.168.1.1 in the address
field of an IE window. you may be required to enter a username and
password. i checked the MTU size of router and it was initially set
to "auto" and i guess - 1500. when i changed it to manual and 1492, i
then tried the yahoo mail account again. IT WORKED! so, i saved the
new settings in the router, turned the firewalls back on including the
pop-up blocker...the mail account still works.

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Thanks, I'll will try that.
As for the pop up blocker I actually had that turned off about a week ago when looking for flight tickets, and never turned it back on, so that's not the problem either. Thank you for your input, though...


"I love cooking with wine. Sometimes I even put it in the food."

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