Given my experience, I want to rate this DZ a 0. However, I want to be completely objective in my review. 2 stars is an honest rating.
The Good: The aircraft is fast and the tandem masters/camera flyers are very good. Of course there are many other DZs in northern California with the same attributes.
The Bad: The DZ claims to accept experienced/fun jumpers, and technically they do. In reality THEY DO NOT. Let me be absolutely clear on this, if you are a licensed skydiver, this dz will not treat you well and doesn't want you there. In fact, this review will probably help them because it will keep fun jumpers away (which is what they want).
I took my friend down to a tandem jump because of the high altitude, nice scenery and I got comped a jump ticket. His jump went well and he enjoyed it. I was 1 of 3 fun jumpers there all day on a Saturday. None of us were able to get on a load, even though we were manifested. As I was walking to the plane I was pulled from the line and told I couldn't board because of weight issues. This also happened to the one other fun jumper who actually volunteers at the DZ. Apparently our weight cost too much in gas (I'm 165lbs). My friend, who was on the plane, overheard the tandem instructors mocking me for coming to a "tandem only DZ" and that I "should know better". Awesome.
I was offered an IOU to come back and jump again, instead of a refund. Of course I'm not going to do this since I'll never get up on a load. I asked for a real refund (very nicely) and was refused. Then I offered to return the hoodie that I had bought a few hours ago to at least recoup some money. Nope. I was told I wore it and "excreted fluids into it" so it was not returnable.
Skydive Monterey Bay HATES fun jumpers and it shows. Why they even promote the DZ as a place where experienced jumpers are welcomed is a complete mystery. This DZ is an adequate tandem factory and nothing more. If you want to do a tandem skydive, this place is OK, but I wouldn't give them a single dime. The have no interest in customer service because they get more tandem jumpers than they can even handle as it is.