Internal server error?

[SStewart 13]

I have had this error message appear when trying to post to classifieds. After repeated attemps eventually it will post but not today.

Onward and Upward!

[bluestareyes 0]

been trying to post an ad for 2 weeks and keep getting the internal server error as well, emailed support twice with no reply....

[SStewart 13]

Still cant post ads in the classifieds, several attempts today.

Onward and Upward!

[likestojump 3]

Have you made sure the dropdown for the country is NOT BLANK ?

Also, if you keep trying to post something and get errors, the ad may still end up being posted, please be courteous and see if you have posted multiple instances of the same ad, and if so, please delete them.

TNX

[SStewart 13]

Yes all required fields are filled out. If I go to "modify ads" they all are there (dozens of them) so I was able to post one of them by modifying it. It will not let me include a picture or fill in the make, model, serial # etc. Very strange and annoying.

Onward and Upward!

[shreddie 0]

Same problem here although the 15 attempts I made have not resulted in any successful ads yet. ALL mandatory fields have been filled out, double-triple checked.

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."

[Meso 38]

We're currently trying to see what exactly is breaking it this time again.

If anyone encounters this error, it would help us greatly in resolving the issue if you could then fill out the fields in the form as they were when you last submitted the ad and it gave an error - but take a screenshot of the fields filled out and send it to us. You can either attach it in this thread or e-mail it to [email protected] and also state which browser you are using.

From there we can try and establish what the common element is that is causing it to break and work on fixing it.

[shreddie 0]

Sent. If it helps any, I tried in both Firefox and IE. I also tried filling out all the fields available (not only ones marked with asterisk) with the same error returned.

[Meso 38]

We've managed to locate another issue that causes this error... Currently we're aware of two things that can cause the internal error message upon submission of an ad.

One being if an image is submitted that is too large (over 300k)

The second being, if you are submitting an item that has no jumps on it, and yet you try and enter the number 0. There is a problem that occurs when the database tries to write this value of 0 for some reason. Leaving that field blank if there are 0 jumps on the item should get you around that error.

We will work at fixing both these issues.

[SStewart 13]

The photo I am trying to upload is under 300 kb and I left the # of jumps blank, still no luck.

Onward and Upward!

[Meso 38]

As mentioned above, could you please post a screenshot of the form before submitting as well as the image you're trying to submit with the ad, or e-mail them to [email protected], will allow us to do some tests with the exact data you're trying to submit and see where the problem lies.