Error attempting to follow mfgr link

[DZBone 0]

I've been getting this a lot, attempting to get to external pages (I deleted some private info from the debug dump, but you get the idea):
A fatal error has occured:
Unable to auto-create user: HASH(0x83d5b18). Reason: The column 'Email' must be unique, and already has an entry '[email protected]'.
Please enable debugging in setup for more details.
Stack Trace
======================================
Links (5432): Links::environment called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links.pm line 452 with no arguments.
Links (5432): Links::fatal called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Plugins/Auth_Dropzone.pm line 158 with arguments
(Unable to auto-create user: HASH(0x83d5b18). Reason: The column 'Email' must be unique, and already has an entry '[email protected]'.).
Links (5432): Plugins::Auth_Dropzone::auth_get_user called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/GT/Plugins.pm line 84 with arguments
(HASH(0x82d48e4)).
Links (5432): (eval) called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/GT/Plugins.pm line 84 with arguments
(HASH(0x82d48e4)).
Links (5432): GT::Plugins::dispatch called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links/Authenticate.pm line 33 with arguments
(GT::Plugins, /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Plugins auth_get_user, *Links::Authenticate::auth_get_user, HASH(0x82d48e4)).
Links (5432): Links::Authenticate::auth called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links.pm line 145 with arguments
(get_user, HASH(0x82d48e4)).
Links (5432): Links::init_user called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links.pm line 81 with no arguments.
Links (5432): Links::init_vars called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links.pm line 59 with arguments
(HASH(0x812b55c)).
Links (5432): Links::import called at /usr/local/etc/httpd/cgi-bin/gear/jump.cgi line 17 with arguments
(Links, $USER, $IN, $DB, $CFG).
Links (5432): main::BEGIN called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links/Authenticate.pm line 0 with no arguments.
Links (5432): (eval) called at /usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin/Links/Authenticate.pm line 0 with no arguments.
System Information
======================================
Perl Version: 5.00503
Links SQL Version: 2.0.0
DBI.pm Version: 1.12
GT::SQL::error = The column 'Email' must be unique, and already has an entry '[email protected]'.
@INC =
/usr/home/dropzone/usr/local/etc/httpd/cgi-bin/gear/admin
/usr/local/lib/perl5/5.00503/i386-bsdos
/usr/local/lib/perl5/5.00503
/usr/local/lib/perl5/site_perl/5.005/i386-bsdos
/usr/local/lib/perl5/site_perl/5.005
.
CGI INPUT
======================================
ID => 73
CGI Cookies
======================================
Password => *******
Username => DZBone
cookie => set
poll_id000014 => voted
poll_id100000 => voted
sid => e3fa8198********
ENVIRONMENT
======================================
DOCUMENT_ROOT => /usr/local/etc/httpd/htdocs
GATEWAY_INTERFACE => CGI/1.1
HTTP_ACCEPT => */*
HTTP_ACCEPT_CHARSET => iso-8859-1, utf-8; q=0.667, *; q=0.667
HTTP_ACCEPT_ENCODING => gzip, deflate, compress, identity
HTTP_ACCEPT_LANGUAGE => en
HTTP_COOKIE => poll_id100000=voted; poll_id000014=voted; sid=e3fa8198********; Username=DZBone; Password=*******; cookie=set
HTTP_HOST => www.dropzone.com
HTTP_REFERER => http://www.dropzone.com/gear/Detailed/73.html
HTTP_USER_AGENT => Mozilla/5.0 (X11; U; Linux 2.4.2-2 i686; en-US; rv:0.9) Gecko/20010505
HTTP_VIA => HTTP/1.1 wwck1.ri.home.com[1800F021] (Traffic-Server/3.0.7 [uSc s f p eN:tUc i p s ])
PATH => /bin:/usr/bin:/usr/contrib/bin:/usr/local/bin:/usr/home/dropzone/bin
QUERY_STRING => ID=73
REMOTE_ADDR => 24.4.252.46
REMOTE_HOST => proxy1-external.rdc1.ct.home.com
REMOTE_PORT => 29494
REQUEST_METHOD => GET
REQUEST_URI => /cgi-bin/gear/jump.cgi?ID=73
SCRIPT_FILENAME => /usr/local/etc/httpd/cgi-bin/gear/jump.cgi
SCRIPT_NAME => /cgi-bin/gear/jump.cgi
SERVER_ADMIN => [email protected]
SERVER_NAME => www.dropzone.com
SERVER_PORT => 80
SERVER_PROTOCOL => HTTP/1.0
SERVER_SOFTWARE => Apache/1.3.1.1 SSL/1.15 PHP/4.0b2

[sangiro 4]

Do you get this when you click on a manufacturer link in the Gear Database? If so, do you get it when you click on the link to go to the DZ.com listing of the manufacturer or when you view their info page an click on external link? Very weird....
Safe swoops
Sangiro

[DZBone 0]

Yes, and when I click on the external link (to go to their own page from the dz.com page).
For example, from http://www.dropzone.com/gear/Detailed/138.html, clicking on Airtec GmbH gives me the error.
Carl

[DZBone 0]

There seems to be different behavior for the site between "www.dropzone.com" and just "dropzone.com", but it is subtle. One is that logins are different on the latter, and another is that the above bug does not exist on the latter. It is difficult to reproduce because the pages have the "www." in some of the links, but if I hand-edit the window that comes up with the above error message, and remove the "www." I get redirected to the mfgr page just fine.
The IP addresses appear to be the same for both. Could this be either a virtual host or NAT issue?
Carl

[DZBone 0]

Hmmm. Getting a similar error clicking on "Classifieds" in the main bar:

A fatal error has occured:
Unable to auto-create user: HASH(0x8358f24). Reason: The column 'Email' must be unique, and already has an entry '[email protected]'.
Please enable debugging in setup for more details.