kenneth21441 0 #1 September 30, 2006 Sent my neptune in for uploading of new software and they sent me a new neptune for what ever reason. I must say that the orginal was the first model with no updates and was suprised to see a new one when it arrived Friday night. Must have been a problem somewhere and am speaking loud on this great service here.Kenneth Potter FAA Senior Parachute Rigger Tactical Delivery Instructor (Jeddah, KSA) FFL Gunsmith Quote Share this post Link to post Share on other sites
jheadley 0 #2 October 2, 2006 I sent my neptune away to get a cracked screen replaced. Less than 2 weeks later, I had it back and they gave me free neptune armor and a new battery. Good service. Quote Share this post Link to post Share on other sites
kkeenan 13 #3 October 2, 2006 They are great people and their service is the Best !! Kevin_____________________________________ Dude, you are so awesome... Can I be on your ash jump ? Quote Share this post Link to post Share on other sites
brianfry713 0 #4 October 2, 2006 Don't forget that you can also see your local Altimaster Field Support member for a Neptune software upgrade. http://www.alti-2.com/field_support_locator.htmBASE 1224, Senior Parachute Rigger, CPL ASEL IA, AGI, IGI USPA Coach & UPT Tandem Instructor, PRO, Altimaster Field Support Representative Quote Share this post Link to post Share on other sites
kenneth21441 0 #5 October 2, 2006 I just did not have that IRNA port deal and saw that I could send it too them. So Thats what I did, but to send me a new one there must have been some issues with the one that I sent. On a footnote: I jumped it Sunday and really liked it. Before I used to use it as a beeper / back up in my helmet but this time I made a glove pocket and got to see that thing in action in a sort of speaking. I may never go back to the old large dial ones again. But since I have one might as well as still have a back up for night jumps and when doing video etc,,,,,, If you dont have a neptune: Get one youll love it...Esp. since all our other gear cost so much this one is worth the cash here.Kenneth Potter FAA Senior Parachute Rigger Tactical Delivery Instructor (Jeddah, KSA) FFL Gunsmith Quote Share this post Link to post Share on other sites
angrypeppers 1 #6 October 3, 2006 Alti-2 kicks ass! I sent them a new-to-me Altimaster II for recalibration a week ago Friday, and I received it today...ten day turnaround. Besides the quick turn, they replaced the lens for no charge! Luann and the folks at Alti-2 are the best! ChrisBurn the land and boil the sea, You can't take the sky from me. Quote Share this post Link to post Share on other sites