This place was dog shit. We had an appointment for 2 in the afternoon and arrived early at 1. When we hadn't still jumped at 3 we asked repeatedly for an estimate for the time in which we would jump and the gentleman behind the counter had no clue. Not only could he not tell us a close estimate to when we were going, but when asked, he gave us a rude response by showing us the stack of papers and saying that all these people have to go. After some more smart ass responses, we eventually got our money back after waiting 5 hours when we learned that we probably still wouldn't jump for another 2 hours. That would put us at 8'oclock... 6 hours after our scheduled reservation. If I could, I would give this place negative 4 stars. It was terrible and the the gentleman behind the counter was a very rude individual. It was an 8 hour event with an hour of commuting in back and fouth from Chicago for a complete waste of time. Thanks for reading.
