When I called to make a reservation I talked to Joe who ended up talking to me for 20min. helped me out with getting a log book and getting started. this was going to be my 4th jump and I wanted to learn more. Called the day before and they told me to come out earlier because it would be windy. met Brian helped me a lot with the basics. got an altimeter. went up to about 11,000 ft. which tech was about 14,000 ft above sea level. I have yet to go up to 15,000 ft. Very few places actually go that high. did 50 seconds of free fall. learn the basics checking the altitude and pulling the ripcord. did a 2nd jump for $50 off. did more training on the ground. did are free fall and did some controlled spins. Brian was very informative and helped me fill out my log book.