While visiting my wife's family in San Antonio, I decided to visit San Marcos. I was really impressed with their staff and facilities. After the Otter had mechanical issues and had to be shut down, it obviously slowed things up a bit. After being bumped for 2 1/2 hours, my wife and kids got tired of waiting around. When I tried to get my tickets refunded, I was refused. I explained that I live over 1000 miles away and didn't know when I would be back down that way again. I pulled low, packed fast, and got the hell out of there.