firemedic

I bought my first Neptune in 2008. Used it for fun and doing tandems. 2009 it really started going through batteries. Issue with the firmware was reported. No worries. I bought a new one (Late 2009) cause I like them. No issues with it so far. Finally decided to send the old one to Alti for repair. Tried for a month to get in touch. No reply to my e mails or calls. Finally got someone after a month of trying. Got my RMA# and sent it in. Didn't hear a word for over a month. Started calling, E-mailing, etc. After 3 1/2 months got email saying they were having issues with their parts vendor. Said it would be sent in about 6 weeks. Over the next 6 weeks I got e mails making further excuses and some of the e mails were basically stating the same thing but sent by different people. Finally got notice it was on the way. Got it today. Installed the new battery (provided by Alti) It wouldn't turn on. Yes it was installed correctly according to the manual. I really liked the Neptune II but I will NEVER buy any more products from Alti-2 because of the customer service. If you are in the market for an altimeter I recommend you avoid Alti 2 products. Sure it works well but if you need service you will be VERY disappointed.

Decided it was time for a new main so I demoed a Katana 150, a Stiletto 150, and, since I'm getting a bit older and more conservative, decided to try a Firebolt 164. The Stiletto opens too erratically, the Katana was too ground hungry for me, though both were fun to fly. What I noticed about the Firebolt was the awesome openings and powerful flair especially at the bottom end. Another thing I noticed was how easy it was to pack. The largest canopy I've been able to put in my container is a 150 Cobalt with an H Mod. The Firebolt 164 packed up smaller than the Sabre 150 I used to jump. This is the best canopy I've ever jumped. I've ordered one and I can't wait for it to get here.