This place is amazing! The facilities are spotless and the staff communicate with all of the customers. After spending a full day here, I have to believe that they put safety first all of the time. We were placed on wind holds throughout the day and when this occurred instructors would let us know what was going on. Emergency procedures were drilled into my head during the course and throughout the day by my instructor Milt while I waited. The classroom portion was long and Adam Ralston was redundant and seemed to go on forever. I am now thankful for that as the skydive was overwhelming and all of the repetition paid off when it came to the canopy flight. I was a little concerned when I met my instructors. One of them John was pulling weeds, mopping floors, filling water jugs, loading planes, picking up cigerette butts and anything else you could think of during the day. I thought he was the maintenance guy and then he became one of my two instructors. I jumped with John and Milt and I froze at pull time. I think John pulled for me because I was below the safe limits. They both were so professional and made me feel like I just accomplished something incredible even though I screwed up the exit and was probably not one they would want to jump with again. I later found out that John was the owner while I was telling another instructor about how safe he made me feel. That explained why he was so into the care of his business. I can't say enough about this place and am thankful for the experience of a lifetime that happened at Start Skydiving. I am an executive in customer service for Meijer and hope to return soon to jump and learn more about how Start Skydiving takes care of their customers. Thanks again for the amazing service.
