Nicolaos 0 #1 January 26, 2007 First of all let me start by saying that i do not work or own shares in Airtec (the company that produces the Cypres2). That said i believe that too many people complain and not enough people that will give a compliment when it's due. Recently i had to send in my Cypres2 to Airtec in Germany to get the display unit fixed as i broke it (long story on how, but i managed). I just wanted to publicly thank the Airtec team for a quick and efficient service and specifically Sandra (the lady that i mailed) for her friendly, efficient, and professional service. It was a real pleasure dealing with them. When buying a product the after-sale service i of great importance to me and they outdid themselves. Thank you Quote Share this post Link to post Share on other sites
kkeenan 13 #2 January 26, 2007 They are awesome when it comes to customer service. They flew a guy 5000 miles overnight to bring me a new AAD when mine had trouble last year. Kevin_____________________________________ Dude, you are so awesome... Can I be on your ash jump ? Quote Share this post Link to post Share on other sites