JR and the rest of the staff were amazing. Not only did they put my jump video to some great music, but I also got a whole roll of stills. Everyone there was in a great mood and very friendly. All of the instructors were patient and helpful. Safety was #1 hands down. Myself and 6 friends went in August and because of wind we were not able to jump. All we had to do was keep our receipts and come back at a later date. 100% recommended for your first or 1000th jump.