I originally ordered my suit in April after reading many reviews and forums in decided on Firefly due to their reputation. I had a local tailor take measurements for me with the measurement guide from the Firefly website. And since receiving the jumpsuit have double checked the measurements I provided against remeasuring myself. The measurements I provided were correct! the suit I received on the other hand is so far off measurement-wise I truly doubt that they even used my measurements at all. The legs are a good 5 inches too long the arms are a good 2 inches too long the crotch is at least 3 inches too low and the waist is a bit on the tight side. I have tried repeatedly to contact anyone at Firefly to resolve this issue however the only reply I received was a letter stating the pictures I provided were not good enough to tell the suit fit incorrectly. To which I provided several more photos each with the same response untill now in July they have totally stopped responding to me at all. As far as the photos I provided not being enough to tell that the suit does not fit properly I would think and hope that maybe a company would take a customers word for it when that say something is wrong with their order. Anyway I am extremely disappointed with this company and will warn everyone I know not to use them. I will admit the suit itself does seem to be of good quality but I will never truly know as I am unable to wear my $250 suit in the condition it is in. I have however taken it to my tailor to see what they can do about the sizing. Of course this means I have to dish out more cash. PS I only gave them a rating of 2 instead of a one cause it does seem to be decent quality if you get one that fits.