Was in the area on business trip. Arrived early on a beautiful afternoon and thought I'd make a couple jumps. Went to manifest and learned I had to watch a sign-in video, explained I was an experienced jumper (20 yrs, 2100+ jumps, instructor, S&TA, former DZ owner, etc). Nope, EVERYBODY watches the video. Okay I can do that. Went to the office to complete waiver and watch the video. Nope, didn't have a "signed" jump logged in last 6 months. Didn't matter who signed it (suggestion was made by rude office manager that I go out, forge the signature, and return), but had to be signed!!! And that was final. Perhaps I'll get my good friend, Mr. Meoff to sign my log book next time. My ol' buddy Jack is real good at taking care of this sort of thing. Won't visit that DZ again! They have no clue what customer service means. Too bad, since they had a nice looking place, fresh paint on all the airplanes, and an inviting (green) grass landing area.
