draiger

I recently wrote an e-mail to Kurupee asking them if they had address some of the concernes that some past customers have reported. The rep responded to me very quickly and assured me that the problems with their materals had been corrected. She was very nice and very respectful except she couldn't get my name right. The major problem was the e-mail that was sent to her, she accidently forwarded to me. The person sending that e-mail indicated that any conplaints about their product was "Bull**it" and that I should not believe everything I read on the net."bla bla bla" He exclaimed. That person's attitude was such that anyone with less than a good experience was a wack job and he didn't care about them. I then sent a e-mail letting them know I would not be ordering a Kurupee suit, based on the fact that I didn't think they care about there customers. I was sent an apology, addressed to the wrong name again! It was obvious to me that they don't care about the people that have purchased or want to purchase a Kurupee suit.