andreabyers

I surprised my husband with an adventure of a lifetime...skydiving! Drove 3 1/2 hours to get to Canton Air Sports.. my husband jumped and boy did he have fun. Afterwards, Rodger the owner/pilot said the video guy who does the videos was not there that day and it would be mailed to us. Mind you the day before I spoke to Rodger who said we can pick our own music to the video and the cost is $80.00. So, we said ok, paid for the video and left. 2 weeks went by and no video. Called Rodger who said the video was mailed out...1 more week went by still no video. Called Rodger, said he will check on it and if I don't get the video by the following Monday to call back. Monday came WEEK 3 now. I waited til wednesday to call back. Spoke to Rodger who told me he doesn't understand why I'm not getting the videos and assured me he would send a third video priority mail. I said no, don't mail it, I'll send my husband up there to pick it up personally. Now Rodger says, ehhhhhhh.....we don't have you video. Cant find it. So you have been lying to me for 3 weeks leading me on...all he can say is I'm sorry. Rodger lied to me over and over again. Company is shady and run very unprofesionally. Video guy didn't care either about our experience. I would NOT recommend this company to anyone. Now my husband does not have the video to show friends and family and we don't have another $300 to jump again. Canton Air Sports, you are all pathetic!

I surprised my husband with an adventure of a lifetime...skydiving! Drove 3 1/2 hours to get to Canton Air Sports.. my husband jumped and boy did he have fun. Afterwards, Rodger the owner/pilot said the video guy who does the videos was not there that day and it would be mailed to us. Mind you the day before I spoke to Rodger who said we can pick our own music to the video and the cost is $80.00. So, we said ok, paid for the video and left. 2 weeks went by and no video. Called Rodger who said the video was mailed out...1 more week went by still no video. Called Rodger, said he will check on it and if I don't get the video by the following Monday to call back. Monday came WEEK 3 now. I waited til wednesday to call back. Spoke to Rodger who told me he doesn't understand why I'm not getting the videos and assured me he would send a third video priority mail. I said no, don't mail it, I'll send my husband up there to pick it up personally. Now Rodger says, ehhhhhhh.....we don't have you video. Cant find it. So you have been lying to me for 3 weeks leading me on...all he can say is I'm sorry. Rodger lied to me over and over again. Company is shady and run very unprofesionally. Video guy didn't care either about our experience. I would NOT recommend this company to anyone. Now my husband does not have the video to show friends and family and we don't have another $300 to jump again. Canton Air Sports, you are all pathetic!