Abide

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there are no restrictions on swooping at this DZ. AADs are not required. cameras allowed after 100 jumps.

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Depends. Did he have good reasons, explore the alternatives and try to find other solutions before regretfully explaining to his customers what had driven him to this point, while leaving the door open if there was a better way?

i'll just say there is a lot more to this than just the email. a dz.com thread isn't going to help the situation and nobody who wants to still jump there is going to openly speak about it anyway lest they pour gasoline on an already burning bridge so i wouldn't be surprised if this is all the outside world will hear/know about the whole thing.