Mel5

Probably the worst experience I have had with any skydiving gear vendor over the years since I began jumping. I ordered a jumpsuit back in the middle of February 2015 and was emailed a production date for the end of June 2015. The company took payments without even notifying me they were doing so and did not send an update for the suit status. I was finally emailed a day before the suit was supposed to be completed by the pattern maker asking me to confirm a few measurements. I sent photos of the measurements with the measuring tape to show they were accurate. Several weeks went by and the company did not respond to my email in mid-July asking when the suit would ship. I called a few days later to ask about their production times. They stated it was currently about 18 weeks, but they were finishing suits faster. I then asked about my order which was already past due at 22+ weeks. They said they would try to get it shipped out that week. I never received a shipping confirmation and the suit just showed up at the end of July one day without a copy of the order form or anything. I tried it on and the suit was made for someone much taller and larger than I and was not color matched as I had requested. The order form clearly stated my height and weight as a part of the measurements and the suit itself was taller than me. I shipped the suit right back to them the very next day along with sending an email requesting a refund and pictures showing how terrible it fit. A week and a half went by with no response from LiquidSky to my email and at that point they had the suit and my money. I contacted my bank to issue a refund. It was not worth the expense and wait of over 5 months to get a product that you cannot even use.