Dropzone.com Contact Information:

Dropzone.com
21 Aberdeen Road
Somerset West
7130
South Africa

Email: support@dropzone.com

Getting answers

Here are some guidelines to help you get the answers you need. I receive a crazy amount of email. Please help me manage this as effectively a possible by following the guidelines below. In many cases someone else from the Dropzone.com community may be able to answer your question better than me. This should help you find them!

Skydiving Questions

If you have a general skydiving related question, please ask it in the Dropzone Forums. You will get answers from more people than just me, most of whom probably know better than I do! Your question and answer will also be available for others to learn from. I visit these forums every day and will certainly help when I can. Select the forum that fits your question best and fire away!

Dropzone Forums

Site Related

I have set up a few site related boards that you can use for feedback, suggestions and bug reports. Feel free to leave me a message there. I'll also gather a collection of Frequently Asked Questions (FAQ's). If you have a question, please go there first. If you ask me a question that has been answered here, I'll simply refer you back to the FAQ page. If you've tried everything as explained in the FAQ's and still have questions, email me at support@dropzone.com

Frequently Asked Questions

Announcements

Suggestions and Feedback

Error and Bug Reports

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6 Comments Add a Comment

ablast 2012-09-19	I purchased a phantom X helmet from a seller on fri 9/14 seller said he would ship next day didnt happen he has had minimal contact with me through text messaging text again on tues 9/19 said would have tracking # for me by end of the thethe day and that never happend and today not reply...just would like some directions on what to do about this?? And what are my options?? Thank you
pipTV 2013-01-02	your home sounds like paradise i am USPA rated Sigma TI if you need any help, i would love to come visit i have done 6 month motorbike around asia , i love it please feel free to write to me any time .....verry nice :)
beaucash 2013-01-10	Never ordered brfore. Need a AAD. How do I know or how can I know the seller exists as a Skydiver and will send me the device after they get paid
skymaster337 2013-01-24	I need information to coordinate a jump. Can't make contact with any one in Skopje. Thanks
kpeterson 2013-03-25	I purchased a vigil from a person on dz.com and 3 weeks went by with minimal contact and no vigil...luckily i paid through paypal, filed a dispute, and got my 1000.00 back....how did you paY?
michellwagner 2013-04-14	I recently sold a canopy on this site and it was great. I also bought a canopy last week and have not received it, nor will the sender contact me back now. Is there a way to track this guy or purchase ???