I have been here twice now for a tandem skydive for charity - both times I've not been unable to jump due to the weather (low cloud/wind). I've re-booked for the third time but as my original jump was on a Wednesday (which is cheaper), I can't get another jump until July, which is not exactly ideal, especially as I'm jumping for a charity. However, we live in the UK and have to expect the weather to not be great at times so I understand this. I do however have several reasons why I would never go here again (once and if I do finally get a jump). The main one is that they are not up front with you. The last time I was there all looked good, until we went in for training at around 9am, when the instructor said the immortal words 'if we jump today'. I should have read more into this at the time as I ended up spending all day sitting in my car, before going home at 630pm. We heard absolutely nothing from the staff until 12pm when we had a weather update that it should clear up by 4pm. At 4pm we had a similar update - should be better about 6pm. It wasn't. Again I know the weather can't be blamed but they must know from experience what to expect. I think they are more interested in making money from the cafe (were it is made VERY clear no contraband must be eaten or drunk there). If they had been more honest from the start and said at 9am 'look - there is a good chance there may be no jumps today' it would have given people an opportunity to leave earlier. (I had a 2 1/2 hour drive each way). When booking in I was told (not asked) to get on some scales and charged additional as I was 'overweight' at 15 stone 2 pounds - Again to a degree I understand, but it was quite embarrassing as was done in front of everyone. The 'cafe' does not offer much and is very expensive. The website advertised hovercrafts for use on a track during the day - these were not operational. The wind tunnel did not seem to be available for use (although I never asked, it was never offered). As we sat around bored for hours, some of the staff were chasing each other around and mucking about in a very unprofessional way - They could have spent more of their time getting things working as above, or at least giving more regular updates. The cost of photo's DVD's and VHS video's ?, seem to me to be very expensive (not far off the cost of the jump itself). One poor girl there was in the office when I was and was upset because this was the 6th jump she had turned up for but could not do, and her ticket was barely up to six months old, meaning they had to pay an extra £25 to extend. She had paid for train fares/taxis each time and the people in the office would not budge one bit - you would think they would have at least offered her one more jump slot free of charge as a matter of decency. In general, you can't blame the weather, but the place doesn't offer you much in the way of activities or customer service and there are signs all over the place basically saying 'don't moan or you will be kicked out'. They seem to be there for your money I'm afraid.
