My experience of Argus is a strange one. I bought it new because I agreed with the philosophy that all the companies are as bad as are good, and at the the end of the day its a vigorously tested AAD which is safe to use. Then I had a misfire as I deployed my main at 3500ft, which could have been pretty bad, luckily I had a safe main and the twisted reserve sat behind. Argus paid for a repack and a man came and collected the AAD and gave me a new one - pretty good service, I thought - so I decided to stay happy. However, since the cutter situation the service has changed completely. I havn't jumped my rig since September due to the BPA grounding and waiting for the cutter, and I have been offered no compensation. My main concern is the service. Argus need to sort it out or no one will want them even if they are allowed to stay in service (4 months to get my cutter back!!!). For example, If I owned a Toyota and it was recalled because the breaks dont work, I would get a hire car and it fixed or replaced for free.
