rsteadham

Members
  • Content

    0
  • Joined

  • Last visited

    Never
  • Feedback

    0%

Community Reputation

0 Neutral
  1. rsteadham

    G2

    I was the first at my DZ to purchase my new G2. I let everyone play with it and try it on. I was thee advocate for this new awesome product. Then after about 50 jumps I noticed the helmet was developing a crack and delaminating over the left eye. There is not a scratch on the helmet. It goes from my case to my head on the jump and then back in my case. I also noticed the lens was not sealing tight to the helmet. I called ChutingStar and sent pictures of the crack and the lack of epoxy where the crack was forming. They sent it on to Jason Cooke. The email they got back from Cookie was that the helmet crack was due to an impact and they would not cover it under warrantee!!!! Really? How about at least looking at the helmet before you make that decision? ChutingStar suggested I crushed the helmet while in my bag. Last time I checked, I don't use my helmet as a trampoline or to sit on. I baby this thing. I personally wrote to Mr. Cookie and he never responded. It looks to me like they are quick to sell and slow to back up their product. I'm pissed that I spent nearly $400 for a paper thin helmet that neither the seller nor the manufacturer will even bother to say, "send it to us so we can see what you see." Just wondering if anyone else out there is having problems with their new state of the art G2 that's supposed to be made by the best. So far, I've been disappointed. If I conducted affairs they way Cookie is I would expect to be out of business in short order. By the way, I have to practically hold my breath to keep the helmet from fogging up. I hate to bitch about this sort of thing but I've been left with little choice.