I walked in, asked a few questions, and got short/rude answers. I took the initiative to find the shuttle to the landing area a mile away, and was not impressed. I never saw another fun jumper the whole weekend which makes perfect sense now! They do not want your business and make that very clear. It's a shame really that more people can't enjoy 18,000ft jumps and warm weather because of the horrible vibe at Skydive Monterey Bay. Only the tandems can who wouldn't notice the altitude difference anyway. I will not be back!