nathanz

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  1. Do not go here! My family (6 of us) made reservations for our first ever jumps 2 months in advance. we told to show up before 9am. we showed up at 8:30 am filled out our waivers and waited. There was one other group that got there right after us and filled out their waivers just ahead of us. We ended up waiting 6 hours to go up!! We constantly asked them what was happening and were continually told that one jump expert called out sick and we'd be on the next plane up. Group after group showed up after us and went up ahead of us. Some appeared to be friends of someone that worked there. Some seemed to be a little more pushy than us. 3 groups showed up for the 2 pm reservation and went up ahead of us. After finally went up at 3pm we asked them to explain themselves. They told us we were sent up in the order that we arrived. We pointed out we had arrived first. They corrected themselves and said they did in the order the waivers were handed in. We handed in our waivers a close second. Way ahead of anyone else including those that didn't show up till 2pm obviously!! We stopped questioning as we obviously just being fed lines of BS. As they saw we were unhappy, they told us that they emailed us and told us it might take 5 hours. We never got an email of any kind from them. And it took 6 hours! We wasted and entire day on this. We should have gone somewhere else where we could have had a great and pleasant experience. Instead of this place that doesn't care about their customers once they've collected their money. DO NOT GO HERE!! find another spot. there are plenty in florida.