Do Not Go to Niagara Freefall and Interactive Center! In Niagara Falls, Canada Two friends and I booked 1 hour of freefall / skydiving time in the vertical wind tunnel. Instead of running our time all at once, we agreed to break it up into sessions so that other fliers could do shorter runs without having to wait. After 24 minutes we took a break and went to lunch. Because our instructor was such a nice guy, and we wanted to discuss what we would do in the following sessions, we invited him to join us. After getting permission from his boss, he agreed to come. When we returned from lunch, we started to get ready for our next flight, but our instructor was not around. After finding him he told us that he was being sent home for the day because he took too long for his break (just over an hour). At this point, my friends and I felt AWFUL. We spoke to the owners, Atilla and Andrew Cserpes, and tried to convince them to reconsider their punishment because we were the ones that kept the instructor out. We even asked if they could simply allow him to finish up our session before going home. We gave the owners every opportunity to make the situation acceptable for everyone, but they told us that the instructor had to go home and THAT was the way it was going to be. Finally we had to leave, because introducing us to a new instructor would start us back to square one. Also, the situation had become very uncomfortable as they just left us sitting there for about an hour and a half. No refund for unused time was allowed so my friend lost about $600. The owners of Niagara Freefall & Interactive Center (and neighboring Rainbow Motor Inn) managed to ruin an $1100 experience. Show them that this is not the way to treat employees or customers – Please do not give them your business.