Laur
Members-
Content
7 -
Joined
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Last visited
Never -
Feedback
0%
Community Reputation
0 NeutralGear
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Main Canopy Size
119
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Reserve Canopy Size
143
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AAD
Cypres
Jump Profile
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Home DZ
X Keys, lately Sebastian
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License
D
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License Number
26725
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Licensing Organization
USPA
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Number of Jumps
598
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Years in Sport
8
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First Choice Discipline
Freeflying
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Safe to say Icarus customer service sucks....?
Laur replied to sd-slider's topic in Gear and Rigging
Hey JohnDeere, I never said he came here first! And now my email is public- I'm just trying to help, not to blame anyone. I'm truly sorry for the communication problems that people have experienced with ICARUS in the past. We do support the customers who buy our product as we should. I am sorry that he had problems in the past but the only way to move forward is the learn from the problems and act differently in the future. Which is what I am trying to do. Blue Skies! Lauren -
Hector is no longer with ICARUS Canopies, as well as Mark Lancaster is no longer the USA Service Center. "Laur" Lauren Demme is the contact for USA Sales. Thanks! :)
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Safe to say Icarus customer service sucks....?
Laur replied to sd-slider's topic in Gear and Rigging
I also wanted to get my e-mail out there so if there are any other problems people have a place to contact instead of spinning their wheels here on dropzone.com. Blue Skies! Lauren -
Safe to say Icarus customer service sucks....?
Laur replied to sd-slider's topic in Gear and Rigging
I just wanted to let everyone know that this has been solved. If anyone is to contact Eric they will see that the appropriate action was taken and he is happy and Jumping his ICARUS Wing! Please feel free to contact [email protected] if there is anything ICARUS can help you with! -
*Manufactured in 2006 but it won't let me enter that! Teal bottom skin, yellow ribs and stabilizers, silver top skin.
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teal bottom skin, yellow ribs and stabilizers and silver top skin. Yellow slider. Manufactured in 04/06 (it won't let me enter the year)