WillyPete

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  1. WillyPete

    Vortex

    Love this container itself, but it's made halfway around the world in South Africa. Nothing against what I have heard to be a beautiful country with great people, but when something like the 2015 recall happens the North American customer loses big time. I actually had a better experience with their customer service department than some folks, they usually got back to me within a week, but still a week is not great, especially when the question is repeatedly where is my container and why have you blown by the estimated shipment date again? I applaud their integrity and safety focus with the recall, but as another reviewer observed long wait times are fine as long as they are respected, which they were not. All of that being said, I would still recommend this container and the entire PS line just because of how much money you save relative to the quality of product you receive. Had the recall not happened this would be a glowing five star review, even so it is a qualified 4 stars. For perspective, I ordered my complete system in August of 2014, received it in February of 2015, sent back the recalled container in April 2015 (mine was a late addition to the recall and so I didn't realize it right away), received the new container in May 2017. I now have about 40 jumps on it.