Zeemax

The company did have some quality issues in the early days, but have totally upped their game.

The suits I see come from them now are very different to the early suits and look very well made. I just bought an FS suit for my wife from Jedi and must say it looks very well put together.

Customer service was absolutely top notch as well :)

We make a huge number of suits, and sadly, despite thorough checking, the odd mistake can happen - we're all human.

I'm not aware, however, of a single instance where a problem that has been brought to our attention hasn't been fixed or remedied.

The first thing to do if you notice any issue with your new suit is to contact your dealer, or us directly if you placed your order direct.

Please, if you, or any of your friends have not experienced the above, please contact me directly: [email protected]

What response did you / your friends get when they contacted us?

Sizing is a tricky one. We will make the suit to the measurements we are given. Sadly, some people don't always get the measurements right, or put on a bit of winter weight while waiting for their suit, which can obviously cause issues. If for some reason the suit doesn't match the measurements we're provided, we would of course get the suit re-built.

I'm confused. Why wouldn't you just get it made the right size to start with?

Chris-Ottawa

Experiment for you: Go walk up to Jay Moledski next time you see him. In a very serious conversation, explain to him that he needs to work on his front riser technique because it's inadequate.

I thought I was done with this thread, but this one really got me.

To make a comparison between your wingsuit experience and Jay Mo's canopy experience genuinely made me laugh.

You posted a video of you fucking up and said:

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Anyways, just posting to share if anyone can learn something from it, or if anyone has any critique etc.

You were given critique, in what I think at the start was actually a very polite manner.

I firmly believe the issues you had stem from being un-current and then strapping on the big new suit, jumping from an aircraft with a tight, tricky door that you'd only jumped a handful of times previous.

You had a botched exit due to the above, were caught out and lost control, before regaining stability. The suit flew you, as big suits can tend to do if you're not 100% in control of it.

I suspect a more student-esque exit, keeping everything closed a bit longer, would possibly have prevented this. Certainly as you go used to the new suit.

You know this is what I think, i've said it a few times in this thread now. Yes, you mentioned being un-current, but also asked for critique. There's your critique, as based on your following posts, I don't think you've learned from it.

I say this, as surely, being in the sport long enough, you know not to change too many variables at once. You should know that it's not a wise idea to throw a big new suit on for the first jump of the season.

If you didn't, I really hope you have learned this now.

The tirade of posts afterwards are truly bizarre and I genuinely don't understand what the problem is. Your post has been replied to, as asked, and now you're just launching in to some very experienced wingsuit pilots that have been around the sport for years.

Please, step away from the computer, go drink a beer, hang out with your buddies at the DZ and move on.

Chris-Ottawa

NONE of those provide any revolutionary advice.

There is NO revolutionary advice. You were un-current and felt it was a good idea to strap on a brand new, high performance wingsuit to jump a plane you had jumped only a handful of times.

This, in my opinion, was the wrong thing to do. You claim that I am naive to think that everyone else doesn't do this. Thankfully, this is not what I usually see. Yes, there are those that change many variables at once whilst uncurrent, but the vast majority of jumpers I experience and talk to take the time to think it through and think which bit might kill them before making the changes.

Ask yourself this, would you have tumbled out of control in the manner you had if you had been jumping a smaller suit you were familiar with? Would that comfort in a small suit have helped you understand the best way to exit that particular aircraft before jumping the new, bigger suit?

I believe that would have been the better way to go about it, and therefore perhaps this thread would never have existed.

The countless threads from you afterwards make no sense to me. It strikes me that you just don't like hearing what you're being told.

It does.

"I can't get the performance I want out of a smaller suit", reads as "I've not learned the small suit, so surely the bigger suit will give me what I think I need". :(

Note, not aimed at the OP.

I don't think you've read what you've written and my reply.

To quote your OP:

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Mistake #1: Last jump, Sept 29, 2013, these jumps, April 12, 2014.

Mistake #2: Rushing the exit

Mistake #3: Noob wingsuit error

So here's what happened. This was jump # 2 of the day, the first jump went flawless even though I could have benefited from some form of a recurrency jump before strapping on a brand new wingsuit

You weren't current and put the big new suit on. This doesn't need any hindsight, it's basics.

The same principle exists throughout skydiving. Start of the season, un current? I think I'll try that new, heavily loaded Velo. No.

At no point did I say anything about experience vs suit. I asked about your experience as a side because I'm aware of a growing number of people in our sport racing to get to the big suits.

The Aura is a big suit. I was curious as to your experience, progression and need for such a big suit. I still am.

Chris-Ottawa

I'll happily share that info, but I'd rather know your thoughts before I do. What's on your mind?

I'm interested in your experience ahead of jumping a high performance suit, after a period of no jumping.

I'm directing this at you, but I'm seeing a considerable trend of people with lower experience jumping in to the biggest suits they can find, then posting up a story or status update about how well the first jumps didn't go.

What concerns me is that you know the first mistake you made, yet went ahead and did it anyway. Glad it worked out with just a lack of stability, but it could have been worse - though overall certainly preventable.

If you don't mind me asking, how skydives do you have and how many of those are WS?

hnb

Is Phoenix Fly going out of business? Are they having major business problems?
OR

Does Phoenix Fly have VERY HORRIBLE customer service, production organization, and shipping and receiving? I hate complaining, but now going in to the forth month of waiting for a suit and not getting ONE straight answer from them.

I had to deal with:
"lost in shipping" to
"didn't you get it?" to
"we'll make you a new one" to
"we'll have your suit done in two weeks" to
"it will be done this week" and now it's
"we have no fabric to make a wing suit, would you like something else"

Is any one else having these problem with Phoenix Fly? I am now considering canceling my order with them.

Any info is welcome

thanks

Please email me directly: [email protected] so that we can look in to this for you.

Macca

Option C.

Fly a smaller suit a whole heap more. What's the rush to jump the big suits?

It's also not new. The idea's been around a while.

As others have said, why add complication to a system that already works.

Why do you want it?

There is heaps more, updated and current, information available for free online.

Have a look at flylikebrick.com as a start.

Hey Snorks,

If you can it over to Sibson I should have a Phantom 3 demo you can try :)

Macca

As Jarno said, shoot any of us a mail direct and we'll get your sorted.

[email protected]

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How about you using the search function and doing it yourself, then get back to us. PS: fill in your profile so we can better determine whether or not you are non-jumper or a noob.

A legitmate response would be more useful. Also I dont see why his jumps numbers matter at all.......Responses like this are why almost every post gets off topic and turns into a non productive bitch session.

My cats breath smells like cat food

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re: the rough and tumble burble flocks you mention...

It's very interesting to watch those happen with new flyers vs very experienced flyers. When a new flyer hits a burble, he collides with the burble's owner, and then goes into a 1000 foot tumble which he later calls a terrifying flat spin.

When a very experienced flyer hits a burble, he bumps into the burble's owner, smiles/laughs and pushes off flys a bit dirty, but keeps flying straight.

When you can do the latter in a burble situation, then you can feel more confident in your "flat spin" handling abilities.

There, I fixed it for you

More than welcome. You'll bloody love it. It's the suit that stays on my rig most of the time

Holy thread revival batman!

What the actual fuck?!

That is proper shitty news.

What the hell happened to him? Can someone PM me?

Is your jump profile information up to date?

I can only apologise for that.

Sometimes emails get caught up, or if Robi is travelling testing suits, emails sent to him may take longer to reply to.

If anyone has any issues, please feel free to email either [email protected] (me) or [email protected] and we'll get you sorted.

We pride ourselves on our customer service and if something isn't right, please just let us know so we can sort it.

Macca

Was there really any need for that?

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Hi Johan, perhaps its an accidental junkmail thing indeed.
Email me at [email protected] or contact me via PM and we'll get you sorted asap.

Cheers,
Jarno

As above, or try me [email protected]

Either way, we'll get you sorted.

Macca

Harsh brother, harsh!