tomtomgo

When I purchased the container in End of 2015, I was extremely impressed by the comfort and features.

You get in the basic price included a container with full optional!

I recommended this container and a friend has unfortunately acquired a Vortex too.

On 4.January, our material was grounded for risk of fracture of the 3Ring-System (120 jumps on it)
The company has agreed to replace free of charge any container affected the market. WOW!
From the first estimated delivery time of June, after was the end of July, after end of August. I get the new one on 18.september.

I was without Skydiving-rig; had no possibility to lend a rig in my area.

I know how hard this must be for the company; replace all containers , but I was without equipment and had only expenses.

The service of the recall was dishonest; I have only lost time and a season.

Long delivery times may be OK if they are respected!!!

why was not introduced a ranking according to material age?????? Very old equipments were replaced before mine (semi new)??!?!?!
The new container: Is nice and good like the old one;
My conclusion (rating):

-rig: ***** (4,5)
-"technical" customer service (FB/Messenger): ***** (5)
-customer service by Mail: * (1)
-process recall: ** (2)

Would I buy it again?
Probably not for the experience with the recall:
Before recall YES of course / After recall: NO!
I was more time without rig than with in the last year.
Respect for the recall, but up to last, it would have been cheaper to buy a Javelin or Mirage.

Thomas Gutweniger