KRC

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  1. KRC

    Skydive Deep Creek

    Be very cautious about this outfitter. We bought a Living Social and I planned on using this for my husband’s Birthday present. We went one of the first weekends that they were open in 5/2013. Unfortunately, after ascending the plane, the conditions were deemed unsafe for us to safely jump. For this we are grateful that we were not put in any danger. We did pay for pictures of us skydiving and they company refused to refund us for these when we decided to reschedule for a later time, creating a very awkward situation and making us not want return for this adventure (and we did not every reschedule). This ended up escalating to our credit card company who sided with this company after they provided them with pictures of us standing beside the plane and sitting within the plane. The company also told our CC company that we did not return to pick up these pictures and that they tried to contact us without response. While I am sure they are very excellent at their job, especially from other reviews, I would be extremely cautious, especially with any type of cancellations/reschedules. Their level of manipulating this situation was simply not acceptable for a new business who wishes for positive referrals and feedback for future clients.