Let me just give you a quick overview of myself. 5 year skydiver primarily military free fall. Over 200 jumps. I have jumped at many different drop zones all over the country. Never have I encountered such a lack of professionalism. I hate to call someone out but if there is no accountability, then there can be no correction of shortfalls. The young lady Candace at the drop zone was by far, the worst Manifest/customer service rep for a drop zone I have encountered. Here is my story. Like I said, I have over 200 jumps, a majority are military freefall, so I never needed to upgrade my A-license to a C... until now. My best friend and I were down in San Diego for a work trip. I was not planning on jumping while I was there initially. When my best friend decided to get his A-lic while down there I decided to go with him to get some jumping in and get my C-lic as I am now no longer just a military jumper. So I went with him as he was already most of the way through his program at SSD. I completely agree with USPA recommendations for flying cameras, currency etc. Thats not where my issue comes up. My issue comes up with being told verbatim: "Just because you have an A-license, doesn't mean you know how to skydive." This was in the first 5 minutes of me being through the door. Now, my plan was to get current and knock my c-license knocked out while I was there. For this girl to talk to me like that was appalling. Like I said, when I show up to a drop zone I expect to go through a certain amount of vetting to make sure I am who I say I am. I did not have my logbook on me and was not in currency anyways, so I had zero issues with doing a currency dive. I knocked that out and received my logbooks via FEDEX the next day. The next time we showed up to jump not TWO days later, this girl treated us like she had never seen us before, and was just as rude to us as days earlier. I knocked out my C-lic test and check dives and expedited my card from USPA. We continued to jump for the next week and a half. The other girls at the front desk Heather, Lindsay were more than helpful and actually very impressive. More so, since we then knew who to deal with and who NOT to. Im not saying she is worthless, Im just saying she shouldn't be working with people as customer service or manifest. If my best friend hadn't been striving to get his A-lic signed off, I would have turned around and walked right out as soon as she started in with the attitude. I can only hope management is made aware of what obviously all of the staff admittedly knows about her conduct and personal character. Now, aside from her. The dropzone is absolutely gorgeous, probably THE most scenic and breathtaking sunset spots to skydive in the US. The weather was rocking and we were only weathered out two days out of two weeks for weather. Coming from the Pacific Northwest, I would take them odds any day.
