CamillaKira 0 #1 December 22, 2014 I have tried other than PC or Mac, using AC Ryan HD Mini 3 to play the MKV files created by Aiseesoft, but still cannot get the chapter markers working. This drove me mad! Finally I realized something must be wrong with the conversion. So I went to cnet and tried ByteCopy for Mac which claimed to be capable of keep multiple soft subtitles and chapter info, which it does. I'm now happy with this product! Quote Share this post Link to post Share on other sites