Vegas or Computer Problem Help

[sbhesq 0]

I was using Platinum 11 last season and it worked fine. I shut down my computer for the winter and when I turned it on this season it will not load at all. I click to start the program and nothing happens. Architects works fine. When I try and use the troublshoot feature it tells me:

VegasMovieStudioPE110 is incompatible.

I uninstalled and reinstalled the program and it still does not work.

I reinstalled my Pro 10 and that worked fine which would be alright except all of my templates are in Platinum and are newer.

Any help is greatly appreciated.

[DSE 3]

can you screenshot the error message/code?
Are you running the latest build?
http://www.sonycreativesoftware.com/download/updates/vegasfamily

[sbhesq 0]

I just tried the download and it still won't open.

I also tried to upload the screen shot but it is slightly to big.

[sbhesq 0]

Program Compatibility Publisher details

Issues found
Incompatible ApplicationIncompatible Application
VegasMovieStudioPE110 is incompatible. Detected
Fix application VegasMovieStudioPE110 Completed


Issues found Detection details

Incompatible Application Detected

VegasMovieStudioPE110 is incompatible.
Fix application VegasMovieStudioPE110 Completed

Provides steps to fix the incompatible application.
CompatMode
CompatMode


UserVerifySolution
User Verification of Solution
Verify_NO




Detection details

Collection information
Computer Name: STEVE-PC
Windows Version: 6.1
Architecture: amd64
Time: Sunday, April 28, 2013 11:40:54 AM

Publisher details

Program Compatibility
Make older programs run in this version of Windows.
Package Version: 1.5
Publisher: Microsoft Windows
Program Compatibility
Make older programs run in this version of Windows.
Package Version: 1.0
Publisher: Microsoft Corporation

[DSE 3]

My best two suggestions for this one;
completely uninstall. Reboot.
Reinstall.
Application should run fine on XP.