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Xtreme vu Cam Clamp order

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Has anyone who bought a cam clamp from xtreme vu had any issues with getting it or issues with customer service? I ordered one from their web site 2 weeks ago and still not received it. No conformation except that it was paid for by pay pal. I emailed and got a response two days later saying they show the order as shipped and I should have received it by now (I call Bullshit) and if I didn't get it Saturday to contact them and they'd send another. Well I still haven't received it and no responses to emails and just get voice mail when I call.
Any suggestions what I should do now?
Thanks

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