SivaGanesha 2 #1 June 12, 2013 I'm having trouble accessing dz.com from my mobile smartphone. There is no problem when accessing dz.com from a desktop/laptop computer. This problem started around 7:30 PDT yesterday (Tuesday 6/11) and is still continuing. Anyone else having problems? The message I get is "Access to dropzone.com was denied.""It's hard to have fun at 4-way unless your whole team gets down to the ground safely to do it again!"--Northern California Skydiving League re USPA Safety Day, March 8, 2014 Quote Share this post Link to post Share on other sites
theonlyski 3 #2 June 12, 2013 SivaGaneshaI'm having trouble accessing dz.com from my mobile smartphone. There is no problem when accessing dz.com from a desktop/laptop computer. This problem started around 7:30 PDT yesterday (Tuesday 6/11) and is still continuing. Anyone else having problems? The message I get is "Access to dropzone.com was denied." What page/link are you trying to access, what phone, operating system and browser? Also, are you on WiFi or cellular data? Where are you?"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly DPH -7, TDS 578, Muff 5153, SCR 14890 I'm an asshole, and I approve this message Quote Share this post Link to post Share on other sites
sangiro 4 #3 June 12, 2013 theonlyski What page/link are you trying to access, what phone, operating system and browser? Also, are you on WiFi or cellular data? Where are you? Yes please. If you send a little more info we will gladly look into it for you.Safe swoops Sangiro Quote Share this post Link to post Share on other sites
SivaGanesha 2 #4 June 12, 2013 theonlyskiWhat page/link are you trying to access, what phone, operating system and browser? Also, are you on WiFi or cellular data? Where are you? It's a BlackBerry (on Verizon) and I'm just using the standard operating system and browser that comes with the BlackBerry. The problem appears just by accessing www.dropzone.com. Usually the home page starts to come up and then it quits and the error message appears. The problem appears both when using WiFi or cellular--I just tried both. This is in the Seattle, WA area."It's hard to have fun at 4-way unless your whole team gets down to the ground safely to do it again!"--Northern California Skydiving League re USPA Safety Day, March 8, 2014 Quote Share this post Link to post Share on other sites
theonlyski 3 #5 June 12, 2013 SivaGanesha ***What page/link are you trying to access, what phone, operating system and browser? Also, are you on WiFi or cellular data? Where are you? It's a BlackBerry (on Verizon) and I'm just using the standard operating system and browser that comes with the BlackBerry. The problem appears just by accessing www.dropzone.com. Usually the home page starts to come up and then it quits and the error message appears. The problem appears both when using WiFi or cellular--I just tried both. This is in the Seattle, WA area. Interesting. Could you go direct to the forum page? http://www.dropzone.com/cgi-bin/forum/gforum.cgi Might be worth going online to www.whatismyip.com on both your WiFi and cell network connections, getting both of the IP's and sending them in a PM to Meso/Sangrio. There could be a number of things up to and including the provider ISP blocking the connection, but that's between D4R and their provider. Could be an ad that gets blocked by Verizon, but it's doubtful if you get the same result on WiFi and cell (unless the WiFi is connected to Verizon as their ISP) I don't know nuffin! "I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly DPH -7, TDS 578, Muff 5153, SCR 14890 I'm an asshole, and I approve this message Quote Share this post Link to post Share on other sites
SivaGanesha 2 #6 June 12, 2013 theonlyskiInteresting. Could you go direct to the forum page? http://www.dropzone.com/cgi-bin/forum/gforum.cgi Still the same error message at that link! theonlyskiMight be worth going online to www.whatismyip.com on both your WiFi and cell network connections, getting both of the IP's and sending them in a PM to Meso/Sangrio. Done!"It's hard to have fun at 4-way unless your whole team gets down to the ground safely to do it again!"--Northern California Skydiving League re USPA Safety Day, March 8, 2014 Quote Share this post Link to post Share on other sites
theonlyski 3 #7 June 12, 2013 SivaGanesha***Interesting. Could you go direct to the forum page? http://www.dropzone.com/cgi-bin/forum/gforum.cgi Still the same error message at that link! theonlyskiMight be worth going online to www.whatismyip.com on both your WiFi and cell network connections, getting both of the IP's and sending them in a PM to Meso/Sangrio. Done! Were the IP's vastly different? When you're connected to your home WiFi, does it do the same thing? Does your computer plugged into the same network work?"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly DPH -7, TDS 578, Muff 5153, SCR 14890 I'm an asshole, and I approve this message Quote Share this post Link to post Share on other sites
Meso 38 #8 June 12, 2013 I think I know what this issue is, but we may only be able to begin working on it in a few hours. I'll keep you posted with the progress. Quote Share this post Link to post Share on other sites
SivaGanesha 2 #9 June 12, 2013 theonlyskiWere the IP's vastly different? When you're connected to your home WiFi, does it do the same thing? Does your computer plugged into the same network work? Yes the IP's were vastly different. Haven't checked WiFi from home but will try tonight if this isn't resolved by then. The laptop on the same WiFi works. Strange thing regarding the IP when using the laptop on the WiFi. The IP address given by typing 'ipconfig' at a command prompt differs from the IP given by whatismyip.com. The ipconfig one is similar to the one given by whatismyip.com on my BlackBerry. The whatismyip.com one on the laptop on WiFi is quite different. Hope this all makes sense."It's hard to have fun at 4-way unless your whole team gets down to the ground safely to do it again!"--Northern California Skydiving League re USPA Safety Day, March 8, 2014 Quote Share this post Link to post Share on other sites
SivaGanesha 2 #10 June 12, 2013 MesoI think I know what this issue is, but we may only be able to begin working on it in a few hours. I'll keep you posted with the progress. Thanks--appreciate it!!!"It's hard to have fun at 4-way unless your whole team gets down to the ground safely to do it again!"--Northern California Skydiving League re USPA Safety Day, March 8, 2014 Quote Share this post Link to post Share on other sites
sangiro 4 #11 June 13, 2013 Hey - take a look and see whether this has been fixed. Your BlackBerry is accessing the site via a proxy server and we (for obvious reasons) frown upon some of them. We've made some tweaks and hopefully have cleared the path for you. Let us know. Safe swoops Sangiro Quote Share this post Link to post Share on other sites
lawrocket 3 #12 June 13, 2013 Mine is not fixed. Just tried and says, "Access to dropzone.com was denied." I have this same issue. Been happening last couple of days. My wife is hotter than your wife. Quote Share this post Link to post Share on other sites
Meso 38 #13 June 13, 2013 We've sorted out the issue that was causing this... I'll send you a PM now lawrocket, as how to resolve it. Apologies for the problems you guys are experiencing. Quote Share this post Link to post Share on other sites
lawrocket 3 #14 June 13, 2013 Thank you Mr. Ninja. My wife is hotter than your wife. Quote Share this post Link to post Share on other sites
theonlyski 3 #15 June 13, 2013 Easy fix: 1) Get rid of the Blackberry "I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly DPH -7, TDS 578, Muff 5153, SCR 14890 I'm an asshole, and I approve this message Quote Share this post Link to post Share on other sites
lawrocket 3 #16 June 13, 2013 theonlyski Easy fix: 1) Get rid of the Blackberry Yeah. It's this damned security. I figured the NSA was screwing with me. My wife is hotter than your wife. Quote Share this post Link to post Share on other sites
theonlyski 3 #17 June 13, 2013 Well, the owner of the proxy can view pretty much all of your unencrypted traffic and given enough time, probably the encrypted stuff too. Someone at RIM has a LOT of dirt on people a few key strokes away. "I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly DPH -7, TDS 578, Muff 5153, SCR 14890 I'm an asshole, and I approve this message Quote Share this post Link to post Share on other sites
ILUVCHUTERS 1 #18 June 14, 2013 Not directed at the OP, but to add to this thread: I can't access from my Ipad - it's logged me out for some reason, and when I try to log back in, the "log in" button is inactive - as in, I press it and nothing happens. So I can't log back in... So strange! Quote Share this post Link to post Share on other sites
sangiro 4 #19 June 14, 2013 You will have to turn JavaScript on on your iPad browser, or any other for that matter to log in. Are you using Safari? 1. Navigate to Settings -> Safari 2. Turn JavaScript ON or OFFSafe swoops Sangiro Quote Share this post Link to post Share on other sites
ILUVCHUTERS 1 #20 June 15, 2013 Yup, using safari. I tried that and no dice, but I just got a bluetooth keyboard, and it worked when i just entered my login info and then hit "enter" LOL thanks for the advice, though! It happens every so often on another forum i frequent, i use mercury or chrome for that one and for some reason it didn't occur to my pretty brain to try that with dz.com Quote Share this post Link to post Share on other sites
ChrisD 0 #21 March 19, 2014 lawrocketMine is not fixed. Just tried and says, "Access to dropzone.com was denied." I have this same issue. Been happening last couple of days. I was having the same issue, but apparently with a little help it is now resolved, perhaps it's a temporary thing? anyone know for shure? CBut what do I know, "I only have one tandem jump." Quote Share this post Link to post Share on other sites
