caress 0 #1 November 8, 2008 Hi I have deleted everything but the kitchen sink and the capacity taken up by my e mail is 53%. I know that cant be right. any suggestions on how to fix that without creating a new account on dz.com? I aint ever going to do that.-Caress I've learned.... That being kind is more important than being right. Quote Share this post Link to post Share on other sites
AllisonH 0 #2 November 9, 2008 Did you empty the deleted messages folder too? That counts toward your capacity. Quote Share this post Link to post Share on other sites
rwieder 0 #3 December 14, 2008 See Here For Possible Solution -Richard- "You're Holding The Rope And I'm Taking The Fall" Quote Share this post Link to post Share on other sites
j_ung 0 #4 December 14, 2008 Are you sure all the folders are empty (or as empty as you want them to be)? Also, check to see if maybe a few really big emails are accounting for it. Post back here, and if that didn't help, I'll seek technical support. J Quote Share this post Link to post Share on other sites