Just talked to Mark on the phone today to send him my rig for a reserve repack. He's done my last 4 or 5 repacks, and I haven't had any issues. Sounds like ya'll may have some timing issues getting ahold of him. I'm not sure of the nature of his other work. He's always been good to me...
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I completely agree. I never said it was kosher. And I realize its much worse for an international customer.