jcbfly 1 #1 Posted November 6, 2019 I sent them an email on 22OCT19 - no answer so far. A few days ago I called the contact number that I found online. A nice lady answered the phone and said "Hello", but didn't mention Parachute Systems. I said "Hello, is this Parachute Systems?", to which she replied that she used to work for Parachute Systems, but wasn't currently employed by them. She gave me another number to call. I called and left a message and I haven't heard back. Anyone have any idea what's up? Are they on vacation? Quote Share this post Link to post Share on other sites
Pat007 0 #2 November 7, 2019 I was told by one of their vendors that they are no longer producing any products. Here's a quote from the vendor: Quote "Parachute Systems had informed their dealers that they are closing the factory for the unseen future. However, I think they are still providing parts if needed." Quote Share this post Link to post Share on other sites
skytribe 17 #3 November 7, 2019 Spoke with them this week and they are in process of transitioning to new factory and hence not taking new orders. They are making new parts and dealers have contact details of Chris. They are definitely still in business and just transitioning at the moment. 2 Quote Share this post Link to post Share on other sites
Unstable 9 #4 February 25, 2020 On 11/7/2019 at 12:06 PM, skytribe said: Spoke with them this week and they are in process of transitioning to new factory and hence not taking new orders. They are making new parts and dealers have contact details of Chris. They are definitely still in business and just transitioning at the moment. Old thread, but I wanted to revisit this - is Parachute Systems back taking orders and in production? Quote Share this post Link to post Share on other sites
HPC 7 #5 June 19, 2020 I spoke with Chris Dales (Parachute Systems owner) yesterday afternoon for over half an hour, and here is the latest on Parachute Systems and their product line and service. The factory in South Africa is closed. Negotiations are ongoing with a possible new manufacturer for the Vortex harness/container that would be made here in the US (thus removing one of the bigger reasons given by US jumpers for not buying the Vortex). However, COVID-19 has greatly slowed the negotiating process. Chris hopes to have Vortex production resumed in the US by year's end but nothing is certain due to the uncertainties of COVID-19 and the negotiating process. There are no current plans to resume Volt and Hurricane main canopy production, at least not in the US. There's a slight chance of production resuming in South Africa at some point in the future but those plans have a lower chance of panning out compared to the resumption of Vortex production. If canopy manufacturing does resume, odds are that the Parachute Systems Decelerator reserve canopy will not be produced - only the Volt and Hurricane main canopies. Their crossbraced canopy was discontinued a couple of years ago according to Chris. Some good news - regarding support for the Vortex and canopies, Chris still has the equipment and materials needed to support spare parts which include but are not limited to reserve free bag and pilot chute, main cutaway, reserve ripcord, and line sets for the main canopies. Presumably this is why their website is still up despite the factory being closed. Later this year I'll try to get an update and if so will post the latest info. Hope this helps. 3 Quote Share this post Link to post Share on other sites
feuergnom 26 #6 July 10, 2020 if anybody is in need of parts, I got some new, unused stuff just gathering dust... Quote Share this post Link to post Share on other sites
mark 107 #7 July 10, 2020 On 6/19/2020 at 1:20 AM, HPC said: Chris still has the equipment and materials needed to support spare parts which include but are not limited to reserve free bag and pilot chute, main cutaway, reserve ripcord, and line sets for the main canopies. The TSO'd free bag and reserve pilot are required to be marked with the manufacturer's address. With the factory closed, what address is he using? Quote Share this post Link to post Share on other sites
HPC 7 #8 July 10, 2020 Just talked to Chris - the factory's address is still being used. Presumably he checked on the legality since technically the factory is closed. Quote Share this post Link to post Share on other sites
BigBird0331 1 #9 July 16, 2020 thanks for the updates guys I have been wondering what I was going to do if I had a cut away please keep us updated if possible 1 Quote Share this post Link to post Share on other sites
PVSky 0 #10 February 21, 2021 Any updates about Chris bringing his company to the US or if production will start anytime soon? Quote Share this post Link to post Share on other sites
gowlerk 2,156 #11 February 21, 2021 It would be nice if whoever holds the patterns would make their intentions clear. For now I am advising all customers who ask to avoid buying their products on the used market. The longer uncertainty persists the less valuable any remaining assets will become. Quote Share this post Link to post Share on other sites
BigBird0331 1 #12 July 3, 2021 On 7/10/2020 at 11:16 AM, HPC said: Just talked to Chris - the factory's address is still being used. Presumably he checked on the legality since technically the factory is closed. HPC any new updates this year? Quote Share this post Link to post Share on other sites
dippies 0 #13 July 10 Anyone know where a reserve pilot chute can be purchased for a 2019 Vortex? Any news on company reopening? Quote Share this post Link to post Share on other sites
JerryBaumchen 1,333 #14 July 10 5 minutes ago, dippies said: Anyone know where a reserve pilot chute can be purchased for a 2019 Vortex? Any news on company reopening? Hi dippies, I suggest that you contact Jeff Johnston at Sunpath Products to see what he says about using their RPC as a substitute. Jerry Baumchen Quote Share this post Link to post Share on other sites
Attila Victor Achenbach 0 #15 September 4 (edited) Just came across ParaCo Africa (https://www.paraco.africa/) "ParaCo aims to provide skydivers with the high-quality skydiving equipment previously supplied by Parachute Systems and a source for repairs on them." https://www.paraco.africa/?fbclid=IwY2xjawFFA65leHRuA2FlbQIxMAABHUcY49OadWenzynOuVSTRlQpcL5csPfHwXZ27W541AMwN4ERO85MwPDzpA_aem_X3_g4LyJWAaNpKQb833SfA#:~:text=ParaCo was formed,the TSO holder. I don't know more about ParaCo than the information the website provides. Guess, this is relevant to this thread and to whomever might be interested in this topic. Edited September 4 by Attila Victor Achenbach more font styling Quote Share this post Link to post Share on other sites