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Douggarr

Vigil II maintenance question

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I have a Vigil II DOM June 2010 that has been part of a voluntary recall. A couple of my fellow skydivers have this AOD of similar vintage and have already sent them to Fla./Belgium for maintenance. One said they simply updated the software and changed the battery (and made a couple of other fixes, no charge, like a cracked window). He only paid shipping both ways. Another said that they aged out his unit and said he needed to buy a new one. Just curious if anyone else has had similar experiences with the Vigil II. 

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I had one DOM Feb 2009 I sent in for the update + batteries (since the original vigil 2 says to replace batteries after 10 years and you can no longer source them for field replacement).

They updated it to a Quattro, replaced the control unit, and of course the batteries. Charged for the batteries. 

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I sent my DOM 2009 in for maintenance at the beginning of 2019. Batteries were replaced, it was upgraded to Cuattro and the control unit was replaced. Cost me €95 which is the normal maintenance & battery replacement price.

Didn't pay shipping as I dropped it off and picked it up, I live 20 minutes from their factory.

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It is great that Vigil upgrades seemingly every unit that goes in, to the Cuattro control head & new software. That brings a lot more Vigils more up to date -- There are some real differences between the old Vigil II software, and the newer stuff in the Vigil 2+ and Cuattro. (eg, the new 1000ft arming altitude on the climb up -- removing the door open restriction when not in Student mode).

But it would be easy to forget that such "new Cuattros" are actually franken-Vigils, with a different main body. (Eg, Vigil II has to be sent back in if the filter gets wet for a short while, not the case with the 2+ and Cuattro.)

The differences aren't important in most cases, but users and riggers should try to notice when a unit is half Vigil II and half Cuattro.

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(edited)
4 hours ago, pchapman said:

The differences aren't important in most cases, but users and riggers should try to notice when a unit is half Vigil II and half Cuattro.

Serial number and DOM should be a dead giveaway.

 

Edited by padalcek
When filling out online RMA form you have a choice of which upgrade mode you wish them to do. Cuatro is selected by default, but you can change that to Multimode. Software and controller are upgraded regardless of that choice.

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2 hours ago, padalcek said:

Serial number and DOM should be a dead giveaway.

 

Well, only if one knows what to look for. Do you have some numbers to share, without me searching? 

The manuals don't say, "This device was first introduced on date xxxx and with serial numbers of format yyyyy starting with number zzzzz"

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