RIP Herb Kelleher

Recommended Posts

Southwest airlines founder Herb Kelleher passed away at age 87. A lawyer who decided to buy a jet and compete with the big guys in the airline business. A partier who never missed a chance to have fun. He understood the value of his employees and took care of them better than almost any other company in the world. When asked about an incident on 1 of his flights where a disagreement happened between a customer and an employee, he said, " I will always defend my employee against an unruly passenger. I can find another fare, good employees are much harder to find."
A lesson many companies cude use today.....

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.